Premier Inn Sunderland City Centre

7456 reviews

• E

  Edwin

  Dec 2025

  8/10

  Check-in was quick and easy as someone was at the desk but there were times I would have liked to ask a question of a staff member but there was no one around. I would also like to have had a suitcase stand rather than have it opened on the floor. I don't like to us the bed as a suitcase stand as the suitcase is not particularly clean.

• E

  Elizabeth

  Dec 2025

  8/10

  Very comfortable room, great sleep . Breakfast was freshly cooked and tasty.

• J

  janeyShropshire

  Solo travel · Dec 2025

  10/10

  Great for the Empire Theatre or the Stadium of Light - Excellent Hotel

  Stopped here for one night to go to the Empire Theatre which is literally just across the road. Room was clean and warm and staff on check-in were lovely and friendly. The car park for the hotel is not owned by the hotel and is located directly behind it. As you drive past the front of the hotel from the south take the immediate left turn. It isn't that big so if you arrive late you may need to find another such as Riverside or the Bridges. There is a code to get a slightly reduced rate just inside the door of the hotel - this reduces it to £17 for 24 hours which is more than some places but no more than elsewhere in the other car parks for overnight stay - it is what it is, and it is very close to the hotel entrance. I didn't stop for breakfast or meals so can't comment on them. There was a stand of tea, coffee etc in the foyer so you could collect more if you needed which is alway useful. Would happily stay here again if I am visiting the Empire of The Stadium of Light (which you can see from some of the windows!) Good value hotel and excellent location.

• 5

  578hazeld

  NONE · Nov 2025

  4/10

  Awful, smelly room and no staff anywhere.

  I stayed in the Sunderland one, no receptionist at 4pm so used the machine to check in. Found my room, opened the door to the smell of vomit. It was freezing, I turned the heating up to 28 and went out for 4 hours. Came back at midnight, room was still freezing and honking, stayed awake shivering til I finally dropped off to sleep at 4am. Checked out in the morning, and again, no staff anywhere to be seen. Hard to justify the premium cost.

• G

  garstonian

  SOUTHPORT, MERSEYSIDE, ENGLAND · Solo travel · Nov 2025

  6/10

  HOT STUFF

  I had one night in room 325. The room is hotel standard in its plan. Everything you would need for one night save for a room safe maybe. I went out in the evening to a football game and settled down straight afterwards. I just couldn't get comfortable in the bed on my own. I found the duvet way too heavy, and hot. The pillows though were the worst. Very thin and quite hard. Uncomfortably so. Around 3am I discovered that the TV played radio channels. I switched on and this helped me to drift off to sleep. I woke at 5am too hot so decided to shower and dress and have breakfast and then catch an early train home. Breakfast was standard but OK. I didn't touch the hot food. Staff at check in were super. I left my phone charger in the room and it was returned to me after I sent a prepaid envelope. Thank you. The hotel is well positioned for the town. I would return if I found myself here again but would request a sheet as cover for the bed.