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Feb 2025
Great staff
Generally good, staff was really good and helpful- wasn’t able to dine on site for dinner due to tour group, but there was no signage saying so ahead of time ( would have eaten in town earlier). Room had a few repairs needed like light bulb in bathroom and drain plug in tub not sealing ( it was a jet tub, so needed). Beautiful location- and again great staff!!!!
family · Dec 2023
Deludente! Pessimo! Struttura assolutamente non adeguata alle 4 stelle dichiarate. Scarsissima pulizia nelle camere, lampada sul comodino che cade a pezzi, televisione non funzionante e scaldabagno che sibila e fa un rumore tale da non dormire. Quando abbiamo chiesto spiegazioni alla manager si è dimostrata non disponibile, scortese e senza pietà, dato che non ci ha voluto rimborsare per i disagi. Siamo scappati 2 notti in anticipo. Mai piú.
Dec 2023
Hotel bello ma stanza singola non prevista e alcuni diversi altri disservizi
partner · Mar 2023
Literie obsolète / réception antipathique du début à la fin / tv qui ne fonctionne pas / coffre fort défaillant (intervention du personnel pour récupérer nos effets / impossible de réserver au restaurant de l’hôtel alors que le soir nous sommes rentrés à 21:30 et que tout était déjà fermé et éteint (donc pas grand monde ce soir là alors qu’on nous a refusé la réservation). En conclusion heureusement qu’il y avait Pietro (le chauffeur de la navette) pour relever le niveau de sympathie, car ça volait bas à la réception. Et pour finir, l accès à la piscine = 25€ par personne. Assez décevant.
Dec 2022
Average
It’s a good hotel and breakfast buffet is great however the staff aren’t very forthcoming with information. Should not be advertised as a hotel with pool/spa as this is run separately and €25 fee per adult for 2 hours even as a guest. Location is out of town and shuttle only runs until 7pm. Fine for ski in/out but €10 taxi into town for dinner etc
Via Sauze di Cesana 3 · Sestriere