Private Jacuzzi & Pool, Elegant La Escondida 5BR

9 reviews

• Y

  Yvette

  US · extended_group · Jun 2026

  10/10

  Lovely home in San Miguel, already booked for later this year!

  The property was as pictured-lovely, beds were very comfortable and the Holt staff very responsive. It was a great home to spend time with family and very near the center of San Miguel. We’ll definitley be back and have already booked for Later this year.

  There’s nothing I didn’t like about the property, its more about minor feedback for management. Hot water was shut off before we arrived, while solved quickly, feels like somthing staff should precheck before arrivals. No visible directions to turn on jacuzzi or manage pool temp. Shower in main bedroom has color indicators for water temp, but colors are transposed. Toliet flush button in same room gets stuck. Contradicting info posted on door vs email manuel sent, door says quite hours start at 11pm, book says 10pm. Overall Nothing life shatterring, buy small details that in time should be addressed.

• L

  Lauri

  US · family with young children · Mar 2025

  10/10

  Fabulous space for 10 family members!

  Clean, pool, neighborhood safe and secure, 2 car parking - , Spacious, lovely gardens, kitchen fully equipped, bar, pool area- beautiful outdoor and indoor dining tables- comfortable beds, response time to contact Holt was remarkable. Plenty of 2 ply toilet paper! Decorating was wonderful! Tiny bathroom but that was outweighed by beautiful home!

  Nothing

• B

  Byron

  family_with_children · Sep 2024

  8/10

  The pool was cold (it was supposed to have a heater) and no internet the first 24h. It stopped us from enjoying fully the property.

• B

  Brett

  US · family with young children · Jun 2024

  5/10

  Nice place, bad service from property management company

  The location is in a suburban gated community about 15 minutes drive to the historic town center. It's very safe and quiet. There is a shuttle to the historic center. There are also two great grocery stores nearby

  I was wary to book this place, because it was prepaid and non-refundable; it turns out my gut was right. After booking, "HOLT", the property management company, sent of a list of ridiculous rules, with associated fees for violating them. They also asked for a $200 refundable pet deposit and a $50 non-refundable pet fee. This is after advertising the place as pet-friendly and not having any additional fees for pets. Thankfully, with Booking.com's support, I was able to get them to waive this surprise fee. Our check in time was 3pm, we arrived at 4:15, and found that the cleaning staff was still there. They left without telling us that THE POWER WAS OUT. I informed HOLT immediately and they told us it's not their fault, but they would follow up with us. They never followed up and never even apologized. We later found out that the power had been out since 1pm in the gated community. The town and surrounding area did have power. We spent the night in the dark without being able to use AC, watch TV, use the internet, or charge our phones. The food and ice we brought didn't survive in the fridge/freezer. The next morning, the power was still out. We couldn't make coffee. I contacted HOLT again (Saturday morning) and they told us they couldn't refund us until the manager got back on Monday. We decided we were going to leave because we didn't see any indication that the power would be coming back. We packed our bags, and just as we were leaving, the power came back. We decided to stay for the remaining two days. On Monday, I followed up with HOLT about getting at least a partial refund for the first night. They kept telling me the manager was busy. After a lot of prodding, on Thursday, they told me they were not going to refund anything The pool was way too hot and there was dirt at the bottom The coffee maker didn't have a coffee pot (there was ground coffee and filters provided, but no way to actually use them).

• B

  Belen

  family_with_children · Apr 2024

  10/10

  It’s a beautiful property, the house is well equipped. A little hard to get the jacuzzi going but overall amazing stay.