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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

8.9/10294 reviewsMazatlán

Stunning Oceanfront Oasis Immerse yourself in luxury at Pueblo Bonito Emerald Bay, a lavish 4-star hotel sprawling over 20 acres with breathtaking views of the Pacific Ocean. Luxurious Suites and Recreational Activities Indulge in spacious suites featuring kitchenettes, elegant bathrooms, and private balconies. Unwind at the 3 free-form swimming pools, hot tubs, gym, and children's pool area. Enjoy salon services, daily activities, and free shuttle to Pueblo Bonito Mazatlán. Culinary Delights and Entertainment Savor exquisite dining at La Cordelier and the Emerald Grill. Experience theme nights, swim-up bars, and lounges for a delightful evening. Book now and elevate your Mazatlan getaway at Pueblo Bonito Emerald Bay.

What this place offers

  • WiFi available
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center

Policies & house rules

  • Check-in from 16:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that there is no refund in case of early check out.In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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294 reviews

Guests liked

  • Excellent facilities and installations (pools, green areas)
  • Attentive and professional staff often praised
  • Spacious, well-maintained pools
  • Good resort atmosphere for relaxation
  • Scenic views / vegetation
  • Perceived good all-inclusive value by many guests

Guests mentioned

  • Inconsistent food quality; several guests reported poor meals
  • Slow internal transportation / long waits for carts and luggage transfer
  • Restaurant service sometimes inattentive or rude; long lines at drink stations
  • Occasional room odors and cleanliness issues (bad smells, bathroom cleaning)
  • Extra charges reported (e.g., beach loungers) affecting perceived value
  • Pool bar closing early
  • Ana

    US · solo_traveller · Oct 2026

    10/10

    Vacaciones del 2026 a Mazatlan

    El servicio de transportacion. La comida excelente

    Que la playa estaba cerrada. Se me perdio el certificado de regalo y no pudieron ayudarme las personas que los entregan. Aunque luegi lo encontre.. En el SPA mujeres no servia la pila del agua fria. Y en el de hombres no servia el cuarto de vapor.

  • arnulfo

    MX · solo_traveller · Oct 2026

    7/10
  • Robert

    US · couple · Oct 2026

    10/10

    Great experience

    Convince and availability to Get all inclusive-

    Multiple restaurants

  • Edith Paola

    MX · family_with_children · Oct 2026

    8/10
  • Jonathan Fco.

    MX · family_with_children · Sep 2026

    9/10

Location

Av. Ernesto Coppel Campana 201 · Mazatlán