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PureServiced Royal William Yard

8.3/10126 reviewsPlymouth

Stunning Sea Views and Free WiFi PureServiced Royal William Yard in Plymouth offers breathtaking sea views and complimentary WiFi, making it a perfect choice for a relaxing getaway. Luxurious Apartment with Modern Amenities This spacious apartment boasts 2 bedrooms, a fully equipped kitchen, a TV with satellite channels, and a washing machine. Guests can enjoy the convenience of towels and bed linen provided during their stay. Convenient Location for Exploring Located near popular attractions such as Devil's Point Beach and Plymouth Pavilions, this non-smoking property is an ideal base for exploring Plymouth. With easy access to nearby landmarks and the airport, guests can make the most of their stay at PureServiced Royal William Yard. Book your stay now at PureServiced Royal William Yard for a memorable experience in Plymouth.

What this place offers

Free wired internet
Internet access
Non-smoking rooms
Non-smoking throughout
Cashless payment available
Property cleaned by professional cleaning companies

Policies & house rules

Check-in from 15:00 until 20:00
Check-out until 10:30
Children welcome
No pets
No parking

This property will not accommodate hen, stag or similar parties. A damage deposit of GBP 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A highchair is available at an additional fee of GBP 5. The property has a strictly no party policy, should the maximum number of people per property be exceeded without pre authorisation, guests will be charged and a member of staff has the right to ask guests to leave the premises. The credit or debit card used for booking must be presented on arrival. Guests must also provide a valid passport , driving licence or other photographic identification matching the name of the customer on the card. Photographic identication may also be required from all accompanying guests. A photo or scan will be taken of the identification on arrival at the property. Apartments should be left in a reasonable good condition, if additional cleaning is required the cost of this will be charged to the guest. Anyone found to be causing damage to the property or causing harm to a person on site, behaving in an anti-social, aggressive manner or under the influence of drugs will be ejected and may be reported to the police. A deposit may be required at the property.

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126 reviews

Guests liked

Great location
Beautiful sea views
Spacious accommodations
Modern amenities

Guests mentioned

Difficult key collection
Poor communication by staff
Additional taxi costs
Uncomfortable sofa beds
Maintenance issues like broken blinds

Elizabeth
GB · family with young children · Jul 2025
7/10
Good
Hannah
GB · group · Nov 2024
5/10
Very disappointing
Stayed in RWY before in other apartments in Clarence building so absolutely love the location and the building
Don’t understand how you can hold £150 deposit when there is no inventory to check before and after my stay Like other reviews I was given two different addresses for key collection and same as other reviews had no responses to messages asking for clarification All the blinds are not working properly. The one in the lounge has a huge panel missing, the one in the main bedroom doesn’t close and the one in the downstairs room doesn’t lift up The cutlery, plates and glasses are all mismatched with not even two wine glasses to use. The bottle opener was broken too. There were lights not working on the stairs One of the lamps downstairs doesn’t work The huge clock in the dining room isn’t working The remote control for the TV is missing it’s battery cover The safety tape on the stairs is lifting so is not safe! The floors are sticky and don’t feel clean The free toiletries are embarrassing, you would be better off not providing any The key drop off and pick up is ridiculous like other reviewers these should be in a key box on site Fridge door doesn’t stay shut We had the owners turn up at 10.30 am when we had paid for late check out but they hadn’t been informed We stayed during a storm and there was a really loud noise that kept me awake for both nights of the stay Safe to say there are much nicer apartments to stay in at Clarence and I wouldn’t recommend this apartment
Catherine
GB · group · Nov 2024
10/10
A lovely apartment in a great location. Thoroughly enjoyed our stay.
Modern, clean and charming. Clever use of space and everything we needed.
Only minor negative was that there was nowhere to hang a hand towel in the downstairs bathroom. Other than that, it was well later out and had everything we needed.
Emma
GB · group · Oct 2024
6/10
Beautiful property with lovely sea view.
The keys are a 6 min drive away for collection and drop off. The property was beautiful and very clean. Staff at Pureservice reception were pleasant.
My deposit has not yet been refunded after 20 days. It states on the form it should be back in the account within 10. I’ve asked for proof that the transaction has been cancelled but they have not replied to that request. Additionally you are charged £15 a day for parking. I spoke to the staff on the RWY site and I understand that the parking charge shouldn’t be passed on to the customer- the permits are awarded so they can be part of the fee you pay for the property. Other holiday rental companies on the yard do not charge extra for parking. So it seems these guys are being greedy.
Sam
GB · family with young children · Oct 2024
10/10
We’ll be back
Character and sea view
No lift

Location

Flat 39 · Plymouth