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Puro Grand Hotel

9.3/10612 reviewsPalma de Mallorca

Central Location Puro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor. Luxurious Amenities This 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation. Convenience and Comfort With a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca. Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!

What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk

Policies & house rules

Check-in from 15:00 until 00:00
Check-out until 11:00
Children welcome
Pets allowed
No parking

Please note that this property can accommodate dogs, with a maximum weight of 10 kg or less, but will not accommodate other types of pets, additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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612 reviews

Guests liked

Excellent central location within walking distance of Palma highlights
Very friendly, helpful and attentive staff with welcome touches
High-quality, varied breakfast and overall cleanliness
Well-presented, modern rooms for the most part

Guests mentioned

Confusing/misleading beach club and shuttle policies; unexpected charges reported
Amenities issues: rooftop pool very small/too warm and spa booking miscommunication
Isolated staff/service lapses (checkout billing delay) and occasional room key failures
Some rooftop noise and kitchen odour affecting certain rooms

Jacki
AU · couple · Oct 2026
10/10
We can’t rate the Puro Grand highly enough- it was perfection. Thank you 🙏
Exceptional hotel and staff. We loved this hotel so much . Our room was incredible the facilities and breakfast (would recommend including this) was fantastic and the whole experience from start to finish was amazing. Beautiful experience and a beautiful hotel.
Nothing- every single thing was brilliant.
Uwe
DE · couple · Oct 2026
10/10
Top Hotel in der Altstadt
Gute Lage in der Altstadt, viele Restaurants in unmittelbarer Nähe. Zimmer und Service sehr gut
Jürgen
AT · couple · Oct 2026
9/10
Brezovic
AT · extended_group · Oct 2026
8/10
Es war sehr schön nur die Lautstärke hat und massiv gestört
Sehr schönes Boutique Hotel. Das Personal höchst zuvorkommend, nett, hilfsbereit und absolut professionell. Die Lage könnte nicht zentraler sein. Das Frühstück sehr gut.
Das einzige Manko ist die Bar in der am Wochenende ein DJ auflegt. Somit ist es sehr laut. Wir hatten das Pech, Zimmer oberhalb der Bar bekommen zu haben.
thomas
AT · couple · Oct 2026
9/10
Die Lage ist perfekt, das hotel ist seine fünf Sterne wert, das Frühstück ist sehr umfangreich
Im Zimmer bzw Suite war es an wichtigen Plätzen finster, eine Duschtüre wäre nicht schlecht, im Zimmer war es zeitweise kühl,Heizung ging scheinbar nicht,deutsch an der Rezeption wäre nicht schlecht, im Zimmer war kein guter Geruch

Location

Carrer del Forn de la Gl ria 5 · Palma de Mallorca