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Quality Inn & Suites Plano East - Richardson

8.2/10982 reviewsPlano

Modern Amenities Enjoy free WiFi and stay in shape at our fitness centre during your stay at Quality Inn & Suites Plano. Each room is equipped with a cable TV, coffee machine, and a comfortable seating area for your convenience. Convenient Services Benefit from complimentary parking and our 24-hour front desk services. Rest assured that your needs will be taken care of promptly and efficiently throughout your time with us. Nearby Attractions Explore the shops and restaurants at Collin Creek Mall just a short drive away. Additionally, the University of Texas at Dallas and Dallas/Fort Worth International Airport are easily accessible from our hotel. Book now for a delightful stay at Quality Inn & Suites Plano!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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982 reviews

Guests liked

  • Clean rooms reported by many guests
  • Friendly/front-desk staff
  • Good value for price
  • Convenient/central location
  • Free parking
  • Ice machine available
  • Modern/renovated appearance
  • Comfortable beds
  • Pleasant entrance smell noted by multiple guests
  • TV with Netflix app

Guests mentioned

  • Damp/mildew/musky odors in some rooms and entrances
  • Noise from traffic and other guests
  • Breakfast is basic/bland and lacks variety
  • Isolated incidents of rude staff/housekeeping
  • At least one report of theft/misplaced belongings and poor resolution
  • Broken/faulty shower or faucet reported
  • Inconsistent room quality (beds too hard/soft, dated elements)
  • Parking described as horrible by some guests

  • Anthony

    FR · family_with_children · Oct 2026

    9/10

  • Yi Wei

    TW · family_with_children · Oct 2026

    5/10

    Good location, clean room

    No breakfast was provided because the machine was out of order, and this was not mentioned when I booked the room (I reserved it one day before my stay). There was no refund for the breakfast. After I complained, the staff offered milk, cereal, and a bagel for me to eat in the room, but I had to pick them up from the kitchen myself. It felt like being in a refugee camp waiting for rations.

  • Kimberly

    US · couple · Oct 2026

    9/10

    My stay was great staff very friendly, rooms was very clean, spacious and smelled good

    The staff was great and facility and rooms was very clean and spacious.

    N/A

  • Nicola

    US · solo_traveller · Oct 2026

    3/10

    Not worth it

    Bed felt like I was sleeping on floor. Heard people talking and dogs barking outside in hallway many times during night. I was on bottom floor. Not sure if it’s because of vending machines or reception area nearby. Room would not cool and it’s still very hot outside. I did not get much less. Won’t stay here again.

  • Deborah

    US · couple · Oct 2026

    8/10

    Friendly & helpful staff

    Carpeting showing wear & tear in stairwell & hallways. Just a bit of a used look.

Location

1616 N. Central Expressway · Plano