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Quay West Suites Melbourne

9.2/102026 reviewsMelbourne

Luxurious Suites with Stunning Views Located in Melbourne CBD, Quay West Suites offers 5-star accommodation with spacious suites boasting balconies and panoramic views over Yarra River. The suites feature LCD TVs and fully equipped kitchens, providing a comfortable and convenient stay. Relaxation and Wellness Amenities Guests can unwind and rejuvenate at the 15-metre indoor lap pool, spa, sauna, and fitness center. Whether it's a refreshing swim or a soothing sauna session, the hotel ensures a relaxing experience for all visitors. Dining Experience at Jarrah Restaurant & Bar Indulge in a culinary journey at the hotel's Jarrah Restaurant & Bar, offering a menu filled with seasonal specialties. From fresh local seafood to succulent steaks, guests can savor delicious meals indoors or on the spacious terrace. Experience luxury, relaxation, and exquisite dining at Quay West Suites Melbourne. Book your stay now to enjoy a memorable experience in the heart of the city.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 14:00
  • Check-out until 11:00
  • Children welcome
  • Paid parking

Please note that there is a 1.4% charge when you pay with a credit card. Please note that renovation work will be carried out from December 2025 to July 2026. Guests may experience disturbance and view obstruction from Monday to Friday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2026 reviews

Guests liked

  • Friendly staff
  • Great location

Guests mentioned

  • Mice in room
  • Wi-Fi issues

  • Evelyn

    AU · couple · Oct 2026

    7/10

    Despite the cleanliness issues, staff were responsive and professional in resolving our concerns.

    The location was excellent, and the customer service from the staff was outstanding throughout our stay. After reporting finger and toenail clippings in our room, the issue was addressed promptly, and we were swiftly relocated to another room. As a gesture of goodwill, we were also provided with complimentary sparkling water. The following day, after reporting stains on the bed sheets in the new room, the staff followed up with us and kindly offered a complimentary bottle of wine and cheese board, which we gratefully accepted. The included breakfast was very good, and the coffee was particularly enjoyable.

    Unfortunately, the cleanliness of the accommodation was disappointing. Upon arrival, I noticed finger and toenail clippings on the rug beneath the coffee table in the lounge area. In addition, when I pulled back the bedding to get into bed, I found stains on the fitted sheet.

  • Claire

    AU · couple · Oct 2026

    7/10

    The location is unparalleled..

    We found the towels to be rather hard and thin, not as good as in previous visits. The breakfast provided on Thursday 15th was under par. The eggs were hard and dry and the toaster barely warmed the bread, much less toasted it. Friday's breakfast was better at least.

  • Zac

    AU · solo_traveller · Oct 2026

    10/10

    Good room size, great location and exceptional views.

  • Alice

    AU · family_with_children · Oct 2026

    8/10

    Perfect location and facilities for family city stay.

    Great location, apartment was spacious and clean. Really friendly and helpful staff. Kids loved the indoor pool.

    Breakfast was a little underwhelming but did the job.

  • Hardye

    AU · solo_traveller · Oct 2026

    9/10

Location

26 Southgate Avenue · Melbourne