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Queens Hotel Cheltenham

8.8/101050 reviewsCheltenham

Luxurious Boutique Hotel in the Heart of Cheltenham Nestled at the top of Cheltenham’s picturesque Promenade, Queens Hotel Cheltenham is a boutique 4-star gem offering elegantly furnished rooms and a restaurant showcasing the finest local ingredients. Convenient City-Center Location Situated in the vibrant heart of Cheltenham, guests are just steps away from an array of shops, restaurants, and the serene Imperial Gardens. The renowned Cheltenham Racecourse is also a short drive of less than 2 miles from the hotel. Exclusive Access to Sports Facilities Guests can enjoy complimentary use of the Cheltenham Ladies College Sports Centre, featuring top-notch amenities such as a swimming pool, gym, squash courts, and tennis courts. Indulge in modern British cuisine at Victoria's Restaurant or unwind at the Gold Cup Bar, offering a variety of beverages and snacks throughout the day. Experience unparalleled comfort with satellite TV, tea/coffee making facilities, and 24-hour room service in the spacious rooms at Queens Hotel Cheltenham. Book now to secure your luxurious retreat in Cheltenham!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Paid parking

A deposit may be required at the property.

Available rooms

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1050 reviews

Guests liked

  • Friendly staff
  • Comfortable rooms
  • Delicious breakfast
  • Great location

Guests mentioned

  • Limited charging points
  • Room temperature issues
  • Slow response at reception
  • Narrow bath
  • Sam

    GB · couple · Oct 2026

    8/10
  • Helen

    GB · couple · Oct 2026

    8/10
  • andrew

    GB · couple · Oct 2026

    8/10

    Great location for where I needed to be.

    A little dated and overpriced parking.

  • Patricia

    NL · solo_traveller · Oct 2026

    6/10

    Great location, but the property needs refurbishing.

    I chose the hotel for the location, which was perfect for the Cheltenham Literary Festival. The staff working in the restaurant were friendly, helpful and courteous. The bottles of water were much appreciated.

    The room on the first floor was shabby, the sheer curtain ripped, it was difficult to get hot water in the shower, the makeup mirror in the bathroom much too high to be useful to a 5 foot 3 1/2 inch woman. The carpet should be replaced. The view was of all the air conditioning units above the ground floor.

  • Jo

    GB · solo_traveller · Oct 2026

    6/10

    Great location, poor facilities

    The location was perfect and had parking

    The hotel is dated and really needs a refurb. Clean but facilities are poor for the price. Rooms too hot and heating not controllable.

Location

The Promenade · Cheltenham