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Queenshead Hotel Kelso

8.6/101174 reviewsKelso

Charming 3-Star Accommodation in Kelso Garden Oasis: Enjoy the serene garden at Queenshead Hotel Kelso, perfect for a relaxing stroll or a peaceful moment amidst nature. Culinary Delights: Indulge in delectable dishes at the on-site restaurant, offering a variety of flavorful options to satisfy your taste buds. Explore with Ease: Conveniently located near popular attractions like Etal Castle and Chillingham Castle, making sightseeing a breeze during your stay. Experience comfort and convenience at Queenshead Hotel Kelso.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Heating

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 10:30
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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1174 reviews

Guests liked

  • Friendly staff
  • Great breakfast
  • Central location

Guests mentioned

  • Shower issues
  • Noise from bar
  • Rowdy guests in restaurant

  • Karen

    GB · couple · Oct 2026

    6/10

    Food in restaurant/pub okay .

    Tired bedroom and ensuite just a bit mismatched .

  • Rachael

    GB · couple · Oct 2026

    8/10

    Friendly staff, very comfortable bed

    Room directly above the bar, noisy until late into the night unfortunately

  • Janet

    NZ · family_with_children · Oct 2026

    10/10

    Staff were very accommodating and friendly

    Had some trouble with the shower but may have been user error.

  • Janet

    GB · couple · Oct 2026

    10/10

    Very welcoming helpful staff. Lovely comfortable room.

    Very wide choice of food. All needs catered for. Delicious. Served with a smile.

    Nothing

  • Stephen

    GB · couple · Oct 2026

    5/10

    Nice enough, customer service training for certain staff.

    The bedroom was ok apart from the only view out of the window was a wall that was quite close (Room 6) and gave it a claustrophobic feel. Bed was comfy and shower good. Breakfast was excellent on both days and lovely cheerful staff that attended to us, a lovely start to the day. The first night meal in the restaurant was excellent, great service.

    The second night we had table booked for 8pm but got back early at 6pm and asked if we could move it forward, told it was very busy and not possible, fair enough. We went out and got a call saying if we were happy with a booth in the bar they could do 7pm. Returned, seated at booth and told they would fetch menu's. That was it for over half an hour, nothing. May as well stayed with the 8pm booking. Talked to a member of staff behind bar who was very indifferent with her attitude and said it was busy, wife went up a little later and as she turned around the same member of staff smirked towards a person at the bar and shrugged her shoulders. Very poor service from those staff which let the hotel down. We went elsewhere.

Location

24 T Kelso Bridge Street · Kelso