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Guests liked
AE · family_with_children · Apr 2026
Nice stay
The property NEW. Decent food Fast wifi Hot shower Clean rooms You can directly ski in-front of the hotel. Staff is friendly.
The kids club entertaining is weak and closing so early. The hotel management is based on calculating the single penny which makes you feel that you are actually in Kayseri. I didn’t feel the Turkish hospitality there. It is the most expensive place for Renting ski equipments comparative to other hotels. THERE IS NO LIFE GUARD IN THE POOL AREA AS ALL KIDS ARE THERE.
CZ · couple · Apr 2026
RU · couple · Mar 2026
BY · solo_traveller · Mar 2026
TR · extended_group · Feb 2026
Just disappointed
Only outside pool
Staff never helps. Everywhere is dirty . They don’t have any qualified staff all look like they just start working in a hotel and don’t know what to do. When you ask for help because we have 1 year old daughter with us even very easy things they rejected to do. In very difficult conditions bad weather we were alone.
Hisarcik Mh.Tekir Yaylasi,Kume Evler 163 · Erciyes