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NL · family_with_children · Oct 2026
Fabulous location
Fabulous location
Menu was a bit limited but the dishes were well prepared!
SA · couple · Oct 2026
Amazing
Staff was not welcoming
GB · family_with_children · Oct 2026
Reviews are overrated
NL · family_with_children · Oct 2026
ES · family_with_children · Oct 2026
酒店最大的优点就是位置绝佳,就在大广场边上,出行很方便。大部分工作人员也都热情友好,餐厅那位黑人服务员尤其出色——他不仅特别亲切周到,还会说流利的西班牙语和英语法语,沟通起来毫无障碍,让人感觉特别温暖贴心(好几次路过我们的桌子都会热情的用西语和我们打招呼,语言真的是一种神奇的力量) 但有几点实在让人失望:楼下前台有位亚裔面孔戴眼镜的女前台(早班),态度比较冷淡,明明知道我们听不懂英语,反而还加快语速,沟通体验很不好。这里中国游客很多,真心建议酒店能安排会中文的员工,或者至少先礼貌询问客人用哪种语言沟通更顺畅。 更关键的是房间状况和五星标准差距明显:卫生做得不够到位,床单和毛巾上都能看到明显污渍,家具和设施也显得陈旧,维护得不够好。早餐选择也比较少,种类单调,作为五星级酒店来说实在有些简陋。 总体来说,除了位置和个别优秀员工,整体性价比和服务品质都达不到五星水准,还有不少需要改进的地方。
清洁 ,会中文的前台
47 Rue Du Fosse Aux Loups · Brussels