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RO · family_with_children · Oct 2026
UA · family_with_children · Oct 2026
Disappointing experience – Long delays, construction noise, and poor cleanliness
SPA was good and clean
I cannot recommend this hotel, especially for families. Our stay was ruined by multiple major issues: • Exhausting check-in delay: It took an unacceptable 1 hour and 40 minutes just to get a room. I was traveling alone with my 4-year-old child after a long, tiring trip. The only reason we did not leave the hotel entirely was because we were both completely exhausted. • Terrible room placement: I explicitly requested a quiet room beforehand. Despite this, they initially assigned us a room directly facing active construction. I had to change rooms twice just to get away from the noise. • Unacceptable cleanliness: Once we finally moved to a quieter location, we discovered the room was dirty. The spoons, glasses, and even the provided water bottles were unclean. Furthermore, the bed sheets had highly visible, permanent stain marks. While they appeared to have been washed, stained linens should be replaced entirely, never served to paying guests. Please check the photos from my stay and reconsider visiting this hotel.
UA · couple · Oct 2026
AM · solo_traveller · Oct 2026
PL · family_with_children · Oct 2026
Grzybowska 24 · Warsaw