Rainforest Resort

105 reviews

• P

  PRAVEEN

  AE · family_with_children · Sep 2026

  8/10

  The location was absolutely stunning, and both the surroundings and the property itself were superb. The staff were equally impressive warm, welcoming, and attentive throughout our stay. However, one area that could be improved is the food selection and variety. Considering the overall standard of the property, we felt the dining spread could have been more extensive and better suited to guests with different tastes and preferences. In particular, having a wider and more balanced selection of both vegetarian and non-vegetarian options would have made a significant difference. Considering the concept was a set menu.

  The F&B experience was perhaps the one aspect of the property that fell slightly short of our expectations. Considering the number of rooms and the diverse profile of guests the property caters to, we felt there could have been a wider variety of food and beverage options available. A simple pre arrival survey to understand guests’ dietary preferences, preferred cuisines, and beverage choices could be a great initiative. This would allow the culinary team to better anticipate guest expectations and curate menus that offer a more balanced and enjoyable selection. The property itself offers a wonderful overall experience, and with a little more focus on the variety and flexibility of the F&B offering, it could make the stay considerably more complete and memorable. Another point I would like to highlight relates to the porcelain dispensers used for the shower gel and shampoo. While they certainly complement the aesthetics of the bathroom, I feel the choice of material could be reconsidered from both a safety and practical perspective. In a wet shower environment, these dispensers can quite easily become slippery and fall, potentially breaking and creating a safety hazard due to the sharp porcelain pieces. Unfortunately, one of the dispensers slipped from my hand during my stay and broke, for which I was subsequently charged for the damaged dispenser. I would strongly suggest considering a durable, unbreakable alternative that maintains the same premium appearance while being safer and more practical for guests. This would not only reduce the risk of injury but would also avoid situations where guests incur additional charges for what can quite easily be an accidental occurrence during normal use. While I understand the property's policy regarding damaged items, I believe reconsidering the material would ultimately enhance both guest safety and the overall customer experience.

• C

  Chandreyee

  IN · solo_traveller · Aug 2026

  9/10

  Amazing experience

  Location, view, service, food

  Wooden flooring needs slightly better upkeep

• M

  Mohammed

  IN · family_with_children · Aug 2026

  10/10

  It’s very good

  Good

  Food

• A

  alshamsi

  AE · family_with_children · Aug 2026

  10/10
• S

  saranyasreenevasan

  GB · solo_traveller · Jul 2026

  10/10