Ramada by Wyndham Downtown Beirut

1633 reviews

• H

  Hamad

  AE · couple · Oct 2026

  8/10
• S

  Salem

  KW · couple · Oct 2026

  10/10

  فندق جميل ومريح وقريب من كل شي والموظفين جدا ودودين

  المكان جدا روعه ونضيف والموظفين جدا خدومين واخص الانسة اميره

• A

  Abdullah

  KW · extended_group · Oct 2026

  9/10

  كانت اقامتي جميله ولم انزعج من شي

  المووقع جدا ممتاز يعتبر بالسنتر وتحتك كل شي بالداو تاون وقريب منك المطار والمظفون جدا متعاونين ومددو خروجنا الي غاية 4 العصر شكرررررا للموظف الاستقبال لم يحظرني اسمه

  لا شي

• A

  Azzah

  US · solo_traveller · Oct 2026

  9/10
• JE

  Jad El Dib

  LB · couple · Oct 2026

  1/10

  Extremely disappointing experience — especially on my wedding night I booked the Ramada by Wyndham Downtown Beirut for two nights immediately after my wedding. A few days before arrival, I even called the hotel to inform them that I would be coming directly from my wedding and would likely arrive late. I was told everything was fine, and the reservation was supposed to be paid in cash at the property. Despite this, at around midnight on the night of my wedding, the hotel attempted to charge my card, which was declined, and they canceled my reservation without contacting me. I called the service desk immediately to explain the situation. Unfortunately, the employee I spoke with showed absolutely no understanding or willingness to help. His response was simply that the reservation was canceled and that I could book another room at a different price. I explained that this was my wedding night and that I was standing there with my bride with nowhere to go, but he seemed completely indifferent. When I asked to speak with a manager, I was initially told that no manager was available. After insisting, he contradicted himself and said he would speak to the manager and have someone call me back. Nobody ever called. The amount of stress this caused on what should have been one of the happiest nights of my life is difficult to put into words. I ultimately had to find another hotel in the middle of the night, on my wedding night, because of a reservation that I had made properly and had even called in advance to discuss. I have made countless hotel and travel bookings over the years, and I have never experienced anything remotely like this. Mistakes can happen, but the complete lack of empathy, communication, and willingness to resolve the situation was unacceptable. I strongly hope the management looks into what happened, because this is not how a hotel should treat a guest — especially someone arriving on their wedding night.