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Couples · Mar 2026
Great place friendly staff and comfy beds
The hotel is great very friendly staff. The breakfast was brilliant great choice and good quality. The evening meal we had was very good, not a great deal of choice but what we had was excellent. Hotel location good, although it is I Gateshead it is only a short walk to the millennium bridge to get to Newcastle.
Business · Mar 2026
Brilliant hotel for a bleisure trip - great location, friendly staff and amazing breakfast
Incredible location a gem of a hotel that makes it easy to walk to the Glasshouse and the Baltic as well as a short hop across the iconic millennium bridge to the city centre. peaceful hotel with comfy beds and an amazing fresh breakfast from poach eggs to overnight oats and all the treat stuff too. Brilliant value for money with a proactive team that were friendly and genuinely warm and thoughtful making it really easy to stay for business. I forgot my charger but they had them on hand to borrow. I will be back to use for leisure and business. Great parking and easy access from the train and roads and apparently the airport is not far too
Couples · Mar 2026
Good hotel in a good location at a good price.
Located just over the river in Gateshead this hotel is still within a few mins walk (over the nearby bridge) from all the Newcastle Riverside and city center attractions. (Or £5/6 by Uber/taxi) Suited to short stays. This hotel was clean and comfortable. Although we did not use it, a licenced bar and food is available within the hotel.
Friends getaway · Feb 2026
Fab staff but average facilities
What made our stay was the staff. They were all genuinely friendly and warm Geordie welcome maintained throughout the weekend stay. Its a decent enough base for a weekend break on a budget. What lets the place down is the facilities. Towels had holes in, shower gel empty, bedrooms weren’t thoroughly clean, lots of marks on touch points, beds smelled a bit stale and the twin beds aren’t fixed so if you sit up in bed it slides away from the wall.
GLASGOW, SCOTLAND · Solo travel · Feb 2026
Average
The hotel was an average place to stay. Cannot complain about the quality of sleep, as the bed was comfortable and the place was quiet enough. However, the room was not particularly clean - a lot of dust and dirt emerging from under the bed, suggesting it's not been moved and cleaned in a while. The shower gel was missing from the room, did note this but was too late to get anything fixed for this. There is a lack of power sockets or USB's - none near the bed for mobile charging. Breakfast is expensive at £13.50. Also strangely didn't receive much attention from staff - when I was leaving, came to the reception desk, and although a staff member spotted me, did not come to the desk to collect the key or process check-out. Earlier on in the stay visited the reception and no-one was there, no-one came to assist either. Although a perfectly acceptable place to stay, I feel there are better quality hotels nearby, which have a slightly more attractive location and give better customer service.
Hawks Road · Gateshead