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family · Mar 2025
No son muy profesionales el aire no funcionaba nadie ayudó con las malestas y nada de información
partner · Feb 2025
Good location if you’re arriving by train, as situated adjacent. Traffic is busy and noisy but hotel rooms have good sound proofing so not an issue & provides interesting viewing! We were unhappy with our initial room (dark, no balcony & smelly) and the staff were very quick and helpful, stating they wanted us to be happy. 2nd room was much better with great shower. Breakfast was very good and the pool area was a lovely place to relax. Be aware this hotel has had a few names : Red / Opera and now known as The Grand Plaza (shows all names online) but it’s all the same place which confused me and the taxi driver initially! Convenient location, helpful staff & a great breakfast.
Dec 2024
Excellent hotel in Marrakech
Good hotel located conveniently near the station and Medina. The staff at the hotel are excellent. Bountiful breakfast!
Oct 2024
The sray and check in was good but was made to miss early morning train I'd booked because having told the staff i hadn't used the mini bar i was forced to wait whilst a security guard went to my room to seek confirmation that what i said was true. Once this was confirmed i tried to leave and when exiting my path was barred by two more security guards telling me i couldn't leave until i had checked out. Again my word was not good enough and i was held until this was confirmed. Im not sure who runs this establishment but ive stayed in many five star hotels and none of them treat you like a criminal or a liar.
friends · Oct 2024
Great location, close to everything with a McDonald’s and kfc close by. Would definitely come back!
Avenue Hassan II · Marrakech