Regency Plaza Aqua Park & SPA

257 reviews

• D

  dansG7396DO

  LONDON, ENGLAND · Family · Apr 2026

  8/10

  Amazing staff

  Incredible staff. Admittedly, some of the reviews on this hotel are somewhat accurate. The hotel is a little bit dated, but the staff are truly hospitable and made our stay very enjoyable. The grounds are beautiful and the food is good. Momen, the man at the towel centre is very friendly and he made sure that our stay was as enjoyable as it possibly could be. We spoke to Momen most days, his English is incredible and he was able to teach us bits of arabic and Egyptian street talk. I honestly can’t stress enough how kind and helpful Momen was to us, and I have never had treatment like this at any hotel I’ve been to before. Farris, the bar man worked very hard to look after us also, and was very polite. Raheem, the omelette man at breakfast, was also lovely to talk to in the morning. Our cleaner, I never caught his name, but the rooms he cleaned were opposite the entrance to reception. Most mornings he’d smile and greet us as we walked by, and he’d check with us if everything was okay with our rooms (it always was). I think it’s sad because a lot of the other guests during our stay didn’t seem to make an effort to talk to staff or even thank them, but honestly treating the staff with respect and as actual human beings goes a long way (treating anyone like a human being does). So if you want to have an extra special stay at Regency Plaza, please be kind to the hotel staff! That will put you in the minority, and you will stand out in a good way. Staff I didn’t like: the DJ / music guy, the tattoo man The only issues I had: my room at the very start of my stay had a fridge that leaked water - however, reception were incredibly helpful and immediately changed me into a better room. There is a restaurant by the beach that serves hot dogs and burgers at lunch time. I did not like this restaurant as food choices are obviously very limited and you eat off a metal tray. There were a lot of birds that were desperately waiting to pick at your tray once you finish eating. On the other hand, there was a lovely buffet place on the other side of the beach, however you cannot eat there if you don’t have a gold wrist band… We didn’t so we had to trek to the other restaurants from the beach if we wanted to eat (not too much of an issue but not convenient). The main buffet at lunch has chips at the bbq stand. Unless you know they’re fresh, avoid them because the birds pick at the chips. The white wine you get included in the package at dinner isn’t great, the red wine is okay. Everything else food-wise was actually impressive for an all inclusive hotel, and I never felt uncomfortable or at risk eating any of the food. Egyptian hotels have a reputation for dodgy salads, but this hotel definitely has good food hygiene (apart from the chips mentioned above), and you are safe to eat most things, and drink drinks with ice. My favourite part of the hotel is the desert place (at extra charge) next to the spa. Honestly, you must give this place a try. They have a proper coffee machine, and they do great desserts. This was our go-to on an evening, and it’s a lovely quiet spot to sit outside and sit together as a family, play games, chat, etc. The italian a la carte is excellent, the pizza and pasta restaurant at lunch time is good. Our favourite restaurant was the mexican at lunch and the place above it at dinner time. On the whole, you are set to have a very good family holiday if you book at this hotel! Especially if you are kind and respectful to staff. Thank you to everyone at Regency Plaza for making our stay so pleasant

• B

  B1009FYjulianm

  Family · Apr 2026

  10/10

  Perfect holiday

  This is very ni e hotel very good Ford nice staff nice servisse perfect Anna custode servire brillante housekeepingvgrwat reception all.staff and.managment are perfect

• 2

  209mayj

  Family · Apr 2026

  10/10

  Lovely

  We are having a lovely time at this hotel. The territory is massive so prepare to walk around. The entire hotel is split into several areas (active vs quiet) so it’s up to everyone to choose where they’d like to stay. We came to the hotel with our children (5,8 years) so we mostly stayed by the water park zone where they got a bunch of slides and a nice heated pool. Lifeguards are taking great care of everyone’s safety in the water. The entire staff are lovely, always happy to help with anything. Pool staff have our towels and sunbeds prepared waiting for us each morning. Our houskeeper does a meticulous job keeping the room clean and tidy not to mention the lovely towel art on our beds that make our children smile each time we return to the room. There are bars all around the resort so wherever we stayed we always had one close by and the service was great in all of them. The beach is really looked after. Entertainment team are easy to notice by their bright green shirts - they bring a lot of positive energy all around, got plenty activities during the day and the try their best getting everyone to participate. We joined them for dancing, water aerobics and yoga classes. Evening shows are interesting to watch as well, everything is happening at the amphitheatre right outside the lobby so the noise doesn’t reach the rooms. We really enjoyed the fire show. Our holiday is going amazing, we are already considering to return here again next year.

• D

  davebI8789AS

  Family · Apr 2026

  10/10

  Great time in Egypt

  We have had a great experience here at regency plaza. Room 5105 was a bit run down and lost hot water once but it was fixed quickly and we were well looked after by Malak. And other wanderlust staff at the Restaurants, Pools and Bars.

• E

  E1435BHandrewl

  Family · Apr 2026

  10/10

  Good for price

  As said in some other reviews all a bit tired but it's far from bad. Food ok plenty of it, it does take a while to get to know where everything is. Pools good beach is the best bit . Staff all very good and friendly especially Mohamed sadrey our house keeper for block A always smiling and checking we have everything..