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Relais Masseria Villa Cenci

9.4/1012 reviewsCisternino

Recreational Opportunities Indulge in the seasonal outdoor pool, terrace, and garden. Dining and Drinking Enjoy a meal at the Villa Cenci Ristorante with garden views, or opt for room service. Unwind at the bar/lounge or poolside bar with your favorite drink. Convenience and Comfort Benefit from amenities like complimentary Wi-Fi, concierge services, and wedding facilities. Plus, avail services like dry cleaning, shuttle to the ferry terminal, and free parking. To book your stay at the Relais Masseria Villa Cenci, delve into a world of comfort and convenience with us!

What this place offers

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby

Policies & house rules

  • Check-in from 15:00 until 23:00
  • Check-out until 10:00
  • Pets allowed
  • Free parking

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The seasonal pool will be open from April to October. • Pool access available from 10:30 AM to 7:00 PM. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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12 reviews

Guests liked

  • Pleasant guest-facing staff
  • Beautiful hotel setting

Guests mentioned

  • Issues with the swimming pool
  • Poor management response

  • James

    Sep 2025

    2/10

    On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.

  • Carmina

    friends · Oct 2023

    10/10

    The hotel was truly amazing, featuring very nice accommodations and staff who were exceptionally friendly and welcoming. The only drawback was the breakfast, but I suspect they might still be refining it since they were finishing the season. The people working there were exceptionally friendly, and the hotel's swimming pool and buildings were wonderful. I highly recommend this place.

  • Rolf

    partner · Oct 2022

    8/10

    Great location among the olive groves just outside Cisternino. Short drives to the local tourist hotspots in Valle d’Itria. Very nice and extensive property. Excellent restaurant. Rooms are a bit sparse.

  • Matthew

    family · Aug 2022

    10/10

    Great small hotel with a stupendous pool. 5 minutes from the local town. Fine dining options although if you have a family problem need some other cheaper options in the town itself.

  • Verified traveler

    family · Aug 2019

    10/10

    site (Masseria) superbe: habitation dans des trulli, petit déjeuner dehors, grande piscine, parc, etc... Le personnel est très chaleureux et dévoué. Très recommandé

Location

Strada Provinciale Per Ceglie Messapica · Cisternino