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family · Oct 2025
Our stay at the Remal Pyramids Hotel was exceptional. The staff was amazing and service was outstanding. We booked three days of sightseeing through the hotel. Our driver and tour guide were the best. No issues at all and my wife felt safe the entire time. I would definitely stay here again.
Sep 2025
The breakfast and the service is wonderful, especially with the view of the pyramids. And the food is delicious and big quantity.
Sep 2025
The property and rooms were exceptionally clean. Breakfast was enjoyable, though it would be an improvement if croissants and plain scrambled eggs were added to the menu. Ayman, the receptionist, was very welcoming and professional. The rooftop restaurant is a highlight, offering a beautiful view of the three pyramids. The hotel also organizes reasonably priced tours that include lunch. However, on our final day, the guide took us to a very inexpensive local restaurant, where the food quality was poor, and the environment was not clean. Since we had not clarified in advance what type of restaurant was included, we did not raise the issue at the time. I recommend discussing with the receptionist beforehand where the guide plans to take you for meals to ensure expectations are met.
Sep 2025
Dishonesty in their advertisement: 1. despite of free shuttle add, I was asked to pay 1400 eg Lb to reach the air port via shuttle 2. there is no shuttle, it is an uber car. Going to the airport I was so scared from the driver who wears flip flop and shorts with limited knowledge about the airports 3. Their add said 30 minutes away from the airport but they are over an hour away from the airport. unusual bathroom: water flows against the drain, very low hand shower that only reaches your legs, & flushing the toilet = water out of the toilet seat. No sheets were changed for 3 days, sheets are not clean, and once they knew I am leaving no one will touch anything in the room despite of dirty floor and used bathroom. Nice Jacuzzi but nothing around it such as towel hanger, foot towel, chair or anything. The room had a bed, a dresser, bedside table, and a sofa. I had to ask for a table so I can eat on it and a chair to sit on. I asked to exchange dollars and it took them more than a day to do so despite of telling me it should not take more than an hour. There is no indoors dinning area. Only very small outdoor area for breakfast. Finally, I would not recommend this place to no one. Honesty and cleanliness are very vital and what I paid was toooooo much than anything in this place worth.
Aug 2025
Incredible service by Zammyr!! Great guy!! The woman of the front desk helped us a lot with the taxis and tuktuks.
Giza