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Guests mentioned
Aug 2025
Déçue
Déçue car nous avions sélectionné ce logement grâce a ses prestations de soins hors il n’y avait qu’un masseur donc pas de duo possible, et personnage un peu atypique pour des massage au 1er abord et les accès au spa payant… Le ménage avait été fait de manière assez succincte…poubelles pas propres et wc non plus… Assez déçu !
Mar 2025
old inventory poor communication
family · Mar 2025
Sehr sauber. 2 Bäder und zusätzlich 2 Toiletten getrennt von den Bädern. Skikeller grenzt direkt an die Piste.
Feb 2025
Ski 2025
Ganske god placering i området, specielt hvis man er kendt i området. Rolig beliggenhed, supermarket lige om hjørnet og stedets restaurant var både rigtig god og billig. Morgenmads bestiller fungerer upåklageligt. Rengøringen og receptions personalet er langt under middel. Vi fortalte flere gange der var udfordringer med varmen, men blev spist af med at sådan var systemet bare - vi havde desværre ikke termometer med, men vores bud er, at der var under 20 grader i lejligheden. Receptionen talte meget dårligt engelsk. Spa - vil hellere kalde det for et boblebad og sauna. Den del var meget oversolgt, men skikælder, parkering og selve lejligheden var i den meget gode ende.
Feb 2024
We booked the room with the expectation to find a 4 stars hotel, both families came with our kids and it was supposed to be our winter holiday, but unfortunately it become a nightmare. Rooms were dirty, walls were damaged, juicy or vomit on the floor, the sofa was badly stained and super dirty, toilet was licking and made a bad noise all night, sheets were dirty, no hair drier, no basic hygiene objects, with stinky hair and with a lot of small hauls, the shower didn' t work because the hot water didn’t work (was unable to shower of course), the window couldn’t be closed during the night and all night the apartment was incredibly cold. The smell in the toilet was bad, we had to use the toilet near the reception in order not to vomit.The curtains were damaged, the heat did not work the whole night, and as a consequence we got cold and felt sick. We have taken pictures for everything we mentioned above and also the manager/ receptionist came and saw the situation and agree. (We also have a video with her saying that we are right.) We are going further with the legal actions, already started with the lawyers, until we will get the money back- at least the paid amount, as the expenses were lots higher because we had to change everything because of this event! So we have initiated an action to get also penalties for the damages you have caused besides the 3.600€ paid. Expedia is as guilty as the hotel management as you promote terrible hotels 2 stars maximum as they are 4 stars.
Quartier Preyerand · Les Belleville