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Residence Inn by Marriott Cleveland Mentor

9.2/10293 reviewsMentor

Luxurious All-Suite Hotel in Mentor, Ohio Outdoor Pool and Jacuzzi: Relax in style at our outdoor pool with a soothing jacuzzi, perfect for unwinding after a long day of exploring. Fully Equipped Kitchens: Enjoy the convenience of fully equipped kitchens in our spacious suites, ideal for preparing your own meals during your stay. Convenient Location: Just a short drive from downtown Cleveland, our hotel offers easy access to local attractions like Fairport Harbor Beach and Lighthouse, Great Lakes Mall, and Holden Arboretum. Ready to experience comfort and convenience? Book your stay at Cleveland Mentor Residence Inn today!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Swimming pool: Closed from Mon, Sep 7, 2026 until Sun, May 30, 2027 A deposit may be required at the property.

Available rooms

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293 reviews

Guests liked

  • Excellent customer service
  • Convenient location
  • Good room quality

Guests mentioned

  • Cleanliness issues
  • Food quality not up to expectations
  • J9290SCcesarc

    Solo travel · Aug 2026

    10/10

    Valued

    I’ve stayed at the Mentor Marriott multiple times, and they always treat me incredibly well. The staff is friendly, welcoming, and genuinely makes you feel like a valued guest every time you walk through the door. A special shoutout to Alicia — she’s top game! Always super friendly, conversational, and goes out of her way to make sure everything is taken care of. She really makes the experience feel personal and is a big reason I always enjoy coming back.

  • Tamara

    US · couple · Aug 2026

    7/10
  • Ejhejh

    Family · Aug 2026

    10/10

    Clean and comfortable, good breakfast

    We had a very comfortable, pleasant stay at this hotel. It’s very clean and well-maintained throughout: our room was spotless and we appreciated the full-size fridge in the kitchenette. Breakfast was outstanding with lots of healthy options, loved the egg-white frittatas. Staff are friendly and helpful, Alicia helped to make our stay more enjoyable. The beautiful Headlands beach park on Lake Erie is just a few minutes away and we found good options for dinner very close by.

  • Guide89395

    Friends getaway · Aug 2026

    10/10

    Friendly staff and very accommodating

    i'm writing this review to recognize a staff member who was very helpful and friendly. Alicia who works the front desk was very accommodating when booking my reservation and when i called multiple times with questions and to request an early check in. She did her best to help me out. I felt like i knew her on a personal basis by the time the weekend was over. Thanks Alicia for all your help and our conversation!

  • denisedV9464HA

    Family · Aug 2026

    10/10

    Wonderful customer service!

    From the moment we arrived Alicia was the best!! She provided excellent service signing us up for the rewards program telling us everything about the space and even put up with my husbands jokes and jokes right back! Wonderful sleep and the rooms were perfect!

Location

5660 Emerald Ct · Mentor