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Guests mentioned
US · extended_group · Aug 2026
Lovely stay with my adult children while visiting family in the area.
Family oriented and quiet
US · solo_traveller · Jun 2026
Breakfast was okay. The location was okay too.
The room was definitely not how it looks in the pictures. The furniture looks old and the curtains were ripped. The pullout sofa was not comfortable.It smelled like cigarettes in the room and hallway. There was a weird smell coming from the bathtub.. we didn't even shower because the smell was so bad.
US · couple · May 2026
Would love to stay again, under different circumstances (we were emergency evacuees).
I liked the accommodations.
Our room was across from a bank of air conditioners which were in the hotel laundry facilities. It was very noisy. Also, staff tried to assist us in finding a cart for our luggage, since our room was one of the farthest rooms from the elevator. No carts were found, even though Rachel and housekeeping staff searched the entire hotel. The carts were in hotel guests froom, apparently. Perhaps keeping a emergency cart on hand behind the scenes for elderly or disabled to use would be a good idea. Only staff could use this cart and keep it for such uses.
Family · May 2026
Will stay here again. Front desk vibes
I’ve stayed here a few times. TIA, PATEL & MEGAN at the front desk are very friendly and helpful, with excellent customer service and skills, and greeted you with a smile. But today when I checked in the front desk guy seemed like he didn’t wanna be at work there, didn’t even greet me just went straight to the computer to check me in, didn’t give me a map on where to go he just handed me the key, I’m a Marriott Platinum Elite didn’t even make me do the bonus game they have pick a flower. Or the welcome gift. I didn't get his name. The rooms were clean with the kitchenette and the beds were very comfortable. The complimentary breakfast food was good, with a lot of variety. I didn't like the $12 parking fee but would definitely recommend this hotel to anyone and will stay here again.
US · solo_traveller · Apr 2026
4931 Katella Ave · Los Alamitos