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Guests mentioned
US · extended_group · Oct 2026
Breakfast was excellent. Staff was courteous & efficient
Renovations , highly annoying & disruptive!
US · extended_group · Oct 2026
Disappointed
The location is ideal when visiting Pittsburgh for sporting events.
We booked a 2-bedroom suite for my husband and me and our 4 adult children and were excited to be staying together. However, upon check-in, we were notified that no 2-bedroom suites were available, so we were given 2 rooms instead. The staff was rude and blamed the change on ongoing renovations and using a third-party booking site. The bathroom floors were sticky, and there was mold and hair in the tub. My plumber husband fixed the running toilet, but we called maintenance to look at the leaking showerhead. He even agreed that housekeeping should come through to clean again. The comforter had brown stains on it, as if the previous guest had a bloody nose. The breakfast area was clean, and the food was okay, but the staff was lazy and couldn’t make more coffee when they ran out 45 minutes before the end of the breakfast shift. Overall, we had a bad experience and would prefer to stay in an Airbnb next time so we can all be together.
US · couple · Sep 2026
Location was great but was overpriced for the quality of the facilities.
The location to our event was fantastic, the room was clean overall.
Construction made getting around and getting breakfast difficult. Our room did not seem to have hot water and when we tried to call the front desk nobody ever answered both when called from the in room phone and when we called the hotel from our cell phones. There was a slight chemical/burning smell at times as well.
US · couple · Sep 2026
The staff took care of the problems and were very helpful. If I had known the extent of the renovations, I would have ch
Our suite was nice and clean.
It was under construction. A mess. Had to go out of doors to access the elevators and rooms from the lobby. There was trouble with the elevators. The hairdryer broke in my hand. One day the water was luke warm for my shower.
US · couple · Sep 2026
Awoke with a sore back.
The location.
Was supposed to have a city view and I had a great view of two interstate overpasses that came with plenty of traffic and noise. Construction on the hotel itself. Old furniture. Terrible mattress !!! Outdated shower/tub facilities.
574 W General Robinson Street · Pittsburgh