Residential Hotels Helsinki Penthouse

27 reviews

• A

  Alina

  EE · extended_group · Aug 2026

  7/10

  Good location and amenities, but much smaller and noisier than expected

  The host communicated very well, replied quickly and kindly allowed us to check in earlier, which we really appreciated. The instructions for finding the apartment and collecting the keys were very detailed and included a helpful video. The apartment had everything needed for a short stay: dishes, tea, coffee, coffee filters and even milk in the fridge. The coffee maker was excellent, and the TV and entertainment system were very good, so it was pleasant to relax there in the evening. The bathroom was also stocked with many useful products, including shampoo, shower gel, dry shampoo and body lotion. The location is convenient, especially for visiting Linnanmäki, which can be reached quite quickly on foot. Overall, it can be a suitable option for one or two nights if you do not need much space.

  The key box is located quite far from the apartment entrance, so it is important to watch the instructions and collect the keys before walking all the way to the building. We only checked this when we were already near the entrance, walked past the key box and had to go back. Although the host had allowed us to arrive early, this information had apparently not been passed on to the cleaner. When we entered, she was still in the apartment and asked us to wait outside for another ten minutes. We also found her lying on one of the already made beds, which did not create a very good first impression. The apartment is much smaller than it appears in the photos. There is almost no storage space apart from a clothes rack, and there are no convenient surfaces for personal belongings, especially in the very small bathroom. As two women travelling together, we had to keep most of our things in our bags throughout the stay. The sound insulation is extremely poor. We could hear people walking and even very small noises from outside, which made us feel uncomfortable and also overly conscious of not making any noise ourselves. The apartment was generally tidy, but the bathroom floor did not feel properly cleaned, and the toilet seat was already coming loose. The checkout and cleaning rules were also written in such a strict and detailed way that we felt anxious about leaving anything in a normal "lived-in" condition, even though we always clean up after ourselves. Finally, some of the information in the listing appears to be outdated. For example, we were looking forward to visiting the ramen restaurant shown in the photos, but it was no longer there.

• T

  Tereza

  CZ · solo_traveller · Jul 2026

  10/10
• P

  Pavel

  CZ · solo_traveller · Apr 2026

  9/10
• P

  Paz

  ES · couple · Mar 2026

  6/10

  Ubicación

  Para hacer el check in a la 100am,enviaron Dos mensajes con información y códigos diferentes e hizo que tardásemos una hora en encontrar la llave que nos daba acceso al apartamento. Llamamos y escribimos al mail del residencial sin recibir respuesta hasta la tarde del día siguiente.Una pareja de policías muy amables nos acompañaron durante esa hora de búsqueda pues tampoco entendían los mensajes e incluso nos recomendaron otro lugar ya que en esos horarios no era seguro estar en la zona.

• PM

  Phone Myat

  FI · couple · Jan 2026

  9/10

  It was really clean and a nice place overall