Resiidence Inn Hotel Tirana

256 reviews

• J

  James

  US · solo_traveller · Oct 2026

  10/10

  The friendly staff and quality of the room made my stay very comfortable and enjoyable . I felt very much at home.

  The rooms are spacious, clean, and have very modern appointments. My room was spotlessly clean and comfortable. The bed was extremely comfortable and offered a good night’s rest. The linens were also of very good quality. I appreciated and enjoyed the complimentary breakfast, which reminded me of Sunday brunch at my grandmother’s home. Staff members Genti and Mondi went out of their way to make sure that I enjoyed my stay and made me feel very much at home.

• A

  az.tau

  IL · family_with_children · Sep 2026

  1/10

  גרועה ולא ממליץ לאף אדם שפוי שרוצה להנות מהטיול שלו

  שום דבר

  I booked two rooms for September 11–15. Suddenly, while I was in Kosovo one evening, the hotel informed me they couldn't accommodate me—despite the confirmed reservation—claiming there was an electrical fault. I called the hotel, explained that I couldn't find an alternative, and insisted they had to take care of me. They got back to me saying they would host me for the first night and then arrange a hotel of the same standard for the remainder of the stay. The next morning, just before I set off for the hotel, they informed me they couldn't take me in after all. They told me that to avoid losing money, I should cancel immediately—even though the cancellation deadline had passed—and promised to approve it free of charge. I went ahead with the cancellation, which was processed immediately, and began looking for alternatives; everything was fully booked, and I was a nervous wreck. My Albanian guide came to my aid and tried to reason with the hotel staff, but to no avail. Finally, towards evening, we found a 4-star hotel—much further away and at double the price of my original booking at the Residence. What was truly shocking, however, was that while I was searching, the hotel that had cancelled on me was offering the exact same rooms via Booking.com—but at more than double the original price. This proved the cancellation wasn't due to a technical fault, but was purely a money grab. My trip turned from a delight into an absolute nightmare. How can a hotel shirk its responsibility to its customers like this? How can they show not a shred of concern or consideration? How can they lie to a customer's face so brazenly? A hotel devoid of a single ounce of humanity. Reliability, care, and sensitivity—a hotel like this doesn't deserve to be on the Booking list; I’ve been a long-time customer, and I’ve never experienced anything like this before.

• J

  jugoslav

  MK · solo_traveller · Sep 2026

  7/10
• WF

  Wiebke Franziska

  DE · couple · Aug 2026

  6/10

  War nett.

  Die Lage, das Frühstück war in Ordnung, der Speisesaal sehr schön und das Personal hat uns freundlich begrüßt.

  Einiges ist heruntergekommen und war defekt. Außerdem ließ die Sauberkeit zu wünschen übrig, wir haben einige Haare im Hotelzimmer gefunden. Außerdem war es sehr hellhörig.

• L

  Leonardo

  IT · solo_traveller · Aug 2026

  7/10