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Resorts World Genting - Genting Grand

8.1/1018 reviewsGenting Highlands

Luxurious Accommodation Experience modern and elegant rooms equipped with top-notch amenities for a comfortable stay at Genting Grand. Exciting Facilities Indulge in the casino, relish delectable meals at the in-house restaurant, and enjoy free Wi-Fi access throughout the hotel. Convenient Location Located in the heart of Genting Highlands, just a short stroll from the shopping district, Genting Grand is the perfect choice for a memorable getaway. Experience luxury and convenience at Genting Grand - Book your stay now!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Air conditioning
  • Fitness center
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking in at the reception must be at least 18 years old. Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. From 1st March 2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. Please take note that all receipt can be collected from the Front Office upon check out!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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18 reviews

Guests liked

  • Central location
  • Rooms and casino experience
  • Convenient early-opening breakfast location (Coffee Terrace)

Guests mentioned

  • Unprofessional/front desk check-in service
  • Confusion/firm denial about complimentary parking
  • Child (toddler) charged for breakfast despite not eating
  • Ground staff customer service needs training
  • Rahma

    QA · couple · Aug 2026

    10/10

    مكان مريح وخدمه فوق الرائعه

    السعر مرتفع

  • Rahma

    QA · couple · Aug 2026

    10/10

    اقامة رائعه

    الاقامه مريحه والخدمات رائعه والموظفين خدومين وسريعين والسويت واسع فيه صاله منفصله وحمامين والسويت مجهز بكل الاحتياجات

    السعر مرتفع

  • Usman

    AE · couple · Aug 2026

    10/10
  • Kevin

    AU · couple · Aug 2026

    6/10

    Waiting for my promised refund ???

    average

    the hotel agreed to let us leave after one day and give a TWO day refund to BOOKING .COM and they have emailed that but i have not received the refund from you yet ???

  • Prathamesh Guram

    IN · family_with_children · Aug 2026

    9/10

Location

Genting Highlands Resort · Genting Highlands