Riad El Palacio & Spa Chaouen

424 reviews

• M

  Minerva

  ES · couple · Oct 2026

  10/10
• M

  MARI

  IT · couple · Oct 2026

  5/10
• I

  igor

  RU · solo_traveller · Oct 2026

  10/10

  Все было очень хорошо Расположение удобное ( легко найти на maps.me) Рядом все крутые фотозоны Вкусный завтрак и приятные администраторы

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  Marcelle

  MA · couple · Sep 2026

  8/10

  Je garderai un très bon souvenir de. Chefchaouen et du Riad El Palacio . et du ried

  Bien placé, Riad très joli et personnel aux petits soins

  Rien

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  Momen

  GB · couple · Sep 2026

  1/10

  Location

  I stayed at this riad for two nights, and honestly, the only good thing I can say about it is that the location in the city is great. Everything else was a massive letdown. When we checked in, the hotel staff claimed they were giving us a "free room upgrade" as a courtesy. If the room we got was an upgrade, I’d hate to see what the standard rooms look like. It was incredibly cramped, and the so-called balcony was a tiny 0.3 x 0.3 ledge that is completely useless. On top of that, the bathroom door handle was broken from the outside, and the toilet seat was cracked/broken too. The worst part of the stay was the "included" breakfast. The food itself was awful, and the lady serving it had a terrible attitude that made the whole experience incredibly uncomfortable. We couldn't even eat what was served and just left to go buy our own breakfast somewhere else in town. Having breakfast included here is definitely not worth it. I know the owner will probably reply to this review trying to defend the hotel and justify everything, as they usually do. But to anyone thinking of booking here: do yourself a favor and filter the reviews by "lowest rating" instead of "relevant" or "newest." You'll see exactly how many people have had the same awful experience. I really hope management uses this feedback to actually fix their rooms and train their staff instead of just arguing with guests online.