Riad Koutobia Royal

4 reviews

• E

  exploraz

  Friends getaway · Aug 2019

  8/10

  Great calm hotel

  Couldnt have chosen a better hotel to relax. Felt like home and yet a hotel. Jamal looked after us very well with this great customer service and hospitality. He speaks great english french & morrocon. He will do everything he can to make you feel welcone and also Abdul Baar who is new. Very suprised as this is a newly opened hotel and only needs little improvement.

• R

  RiadKoutobiaRoyal

  MA · Friends getaway · Jul 2019

  10/10

  Riad Koutoubia Royal is highly recommended 🇲🇦

  Perfect Riad #Riad #Koutoubia #Royal # Marrakech 🥗❤️🇲🇦 The service is at the top. The responsible speak both languages perfectly --Eng & French-- Will enjoy your staying for sure. PS : 2 mins walking from Riad to Jamaa EL fna

• M

  Michael

  May 2019

  6/10

  Good and bad

  Good and bad....the hotel was overbooked for the first night of our 3 night stay. We had to stay elsewhere for the first night. Upon our return, the staff offered to do our laundry for free to compensate us. They ended up charging us on checkout. After checkout, I contacted the staff on whatsapp asking for an email documenting the cost of transportation to El Jadida that they had organized for me. Despite the staff receiving this message, I heard nothing back. The riad also did not respond to hotels.com when they tried to verify that there was an overbooking so I could be refunded. This caused a big delay in getting a refund. The riad is clean and in a great location. Our room was very nice. The staff, while we were there, were excellent. Unfortunately, the staffs' lovely attitude seemed to disappear as soon as we have left their establishment.

• M

  Monica

  Feb 2019

  10/10

  Cozy room and warm welcome

  Cosy room, well refurbished. I recommend it for short stays because the bathroom is very small but te bed is super comfortable and Rev bed linen and bath towels very clean and new. The room was perfumed with candles. They provided fresh fruit and the guy at the reception was very kind and helpful. They have a convenient shuttle service from/to the airport.