Riu Palace Aruba - All Inclusive

895 reviews

• D

  duyvpham76

  SAINT PETERS, MISSOURI · Couples · Jul 2026

  8/10

  Excellent daily shows

  We visited Aruba in April 2026 and had a wonderful stay. The resort is beautiful and features phenomenal daily entertainment and shows. It's a very family-friendly resort, so if you don't mind the lively atmosphere and the sounds of children having fun, you'll enjoy it. The customer service was excellent, the rooms were modern and comfortable, and there were plenty of amenities to keep us entertained. The location is also fantastic, with easy walking access to shopping, restaurants, and nearby beaches. We especially enjoyed the bingo events—they were a lot of fun! Overall, we had a great experience and highly recommend this resort.

• PY

  Peggy Yvonne

  PE · solo_traveller · Jun 2026

  10/10

  Bonito lugar, pésima atención

  El hotel y los lugares de visita

  La atención del personal de los restaurantes, salvó uno el chino, las mujeres sobretodo son muy des atentas, yo tengo alergias alimentarias y no hacían caso, así que me privé de comer muchas cosas, a pesar que nos comunicamos con la encargada creo que era de la administración, algo mejoraron pero en conclusión pésima la atención del personal femenino

• A

  Alexander

  US · family_with_children · Jun 2026

  1/10

  Booking.com communicated incorrect details to this Property, so when we were checking in (family of 4), Property charged us additional ~$5k on top of the initial charge confirmed at the time of making this reservation. When I raised this matter with Booking.com they did recognize the error they had made but the "claim" process yielded nothing. Multiple emails and phone calls resulted in Booking simply not responding to my emails and not answering my calls anymore. Looking at escalation path, to involve a proper authority supervising this operator. Quite a waste of many hours, frustrating experience and being out of pocket for several grands - to summarise my experience so far.

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  Traveler01135245156

  Friends getaway · Jun 2026

  2/10

  RIU Palace Antillas Sucks!!!

  RIU Palace Antillas is terrible for stay, I would never spend my money with them again. I've been to multiple RIU resorts in various locations, the Aruba one has been the worst. I stayed at both Riu and Renaissance because I had a girls trip where we had rooms at RIU and I was also in the room with my guy at Renaissance where he booked. My guy came to help me get my luggage at RIU and some of the staff gave him a hard time just being in the hotel lobby area to assist me in getting my luggage, he wasnt using their amenities, eating their food nor drinking their drinks but they gave him issues with coming into the resort to help me get my luggage, the staff didn't allow my guy to come to my room to get my luggage for me...the staff was aggressive in their approach for no real reason, we returned from a party bus and was only in the lobby so I could get my luggage a couple days before I officially checked out of the room at RIU (I was staying in 2 places, so clearly money wasn't an issue). Yet they approached my guy disrespectful and unnecessarily because he walked into the hotel lobby, which is ridiculous. I will NEVER spend my money at RIU again, they have no respect for people and the amount of money we spend at their resort. Even the manager came and was very ignorant as well and had the nerve to say he would call the police because I didn't agree with them and how they were speaking to us and I spoke back and matched their energy. This place is a joke, if you're gonna speed your money for Aruba, stay somewhere else don't stay at RIU Palace Antillas.

• R

  Renata388

  BR · couple · Jun 2026

  7/10

  Bom, mas esperava mais

  A localização, a praia é linda e fantástica.

  Inicialmente fiz reserva no Riu Palace, mas como estava em reforma, mudaram minha reserva para o Antilhas, com a garantia que seria nas mesmas condições do Riu Palace, mas fiquei decepcionada, pq tinha reservado quarto com vista do mar e chegando lá o era quarto tinha vista lateral do mar, muito ruim. Reclamei pq paguei mais caro pela vista do mar. A equipe foi bem solicita e extremamente gentil, depois de 2 dias me mudaram de quarto, mas isto realmente me deixou frustrada e chateada e tirou um pouco o brilho de ficar neste hotel.