River Terrace Inn

361 reviews

• W

  W814FYbonnies

  Family · Aug 2026

  10/10

  Excellent service, quality bed and bedding, great location

  Our suite was clean and the staff was friendly and helpful. We were pleased with the bedding as we are allergic to feathers. Some places replace the feathers with nasty old comforters and crappy pillows. What was provided was exquisite! The bed was also comfortable as was the couch. The furniture was quite heavy and the chairs by the table were difficult to move (so we could watch tv) and not very comfortable. We had a lovely balcony the looked out over the water. Though the air conditioner was loud out on the balcony (ok in the room). The only downfall was the people upstairs. Apparently they were out late and had to have demonstrate their river dance skills, lol. Not quite that bad, but if you are a light sleeper, consider requesting a top floor room. Wish I knew ahead of time that the walkway behind the hotel went all the way to the Wine Train terminal and very close to Oxbow market. Would have saved some time getting around as we didn't have a car. There was a Keurig coffee maker in the room, with coffee, but no tea. However, the the front counter personnel provided both tea and additional creamers. There is a refrigerator in the room. I needed to heat up leftovers and discovered I could get it heated by taking it to the front counter. The food (pizza and breakfast) at the Alba cafe downstairs was very good and the servers were helpful and efficient. The seating is nice and the outdoor space was pleasant. However, they were having a heat wave, so became a bit warm later in the day. But there was still plenty of indoor seating. The customer service was great, you just need to ask if you need something. Even if it isn't on the menu, they may be able to help.

• C

  Carl

  US · couple · Jun 2026

  2/10
• E

  elizabetho955

  SAN FRANCISCO, CALIFORNIA · Family · Jun 2026

  6/10

  They charge for morning coffee and overnight parking.

  I recently stayed at the Four Seasons in New Orleans so am spoiled by that wonderful experience. My comments about the River Terrance Inn should be considered as feedback. I feel that the price of the room should include morning coffee and free parking.

• M

  mm5mb

  MANHATTAN BEACH, CALIFORNIA · Couples · Jun 2026

  4/10

  We won't return.

  We stayed at the River Terrace inn for the Bottlerock music festival May 21-26, 2026. The location is A+. We were able to walk to and from the festival each day which was a huge plus. It was about a 15 min, walk, right past Oxbow Market where we picked up breakfast at Model Bakery each day. We were also able to charge our vehicle on site for free after checking in although 1 of the 3 chargers wasn't working so we had to spend some time out there with a hotel staff member to help us troubleshoot one of the available chargers. Upon arrival, we had to unload our car and take a full trolley to our room ourselves. It was around 9pm and we had driven all day from Los Angeles, so we were tired. Help would've been appreciated. Note that we paid Premium prices to stay there (over $4500 for the 4 nights incl. taxes). We were put in a room with a "village" view - aka parking lot, and by the elevator. Each night walking back from Bottlerock (which shut down at 10pm), the hotel bar, restaurant and fire pits were already closed despite many guests walking back to the hotel at that time. We were told the hotel bar, kitchen & fire pits all close at 10pm as well. Even during Bottlerock! Meanwhile, the hotel next door was fully open so we went there for a night cap and snack. Aside from that, our room was serviced only 1 time during our stay. For what we paid, I was very disappointed in the overall service from a Marriott branded hotel, in the Premium category. This was not premium. Note: there is no pool and no hot tub. I imagine that if you have a river view room, you might enjoy your stay more. I can't comment on the restaurant on property as we never ate there. The noise from our room was somewhat average for a hotel. I could hear people in the hallway or auto noise from outside since we faced the parking lot, but the hotel is set back from the main cross street so traffic noise isn't bad. Bottom line, they lost my business. Despite loving the Bottlerock festival, I would never choose to stay at this hotel again.

• D

  Deann

  US · couple · May 2026

  9/10

  Boutique riverfront hotel within walking distance to Oxbox and Napa downtown.

  Clean, friendly staff, convenient to oxbox and Bottlerock. Toby at the front desk was so friendly and warm.