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Sep 2025
Location to convention center was great. Cleanliness was fair. AC worked good. NO ice maker or ice machine on premises. Safety concern with doors being rigged to not lock on 2 nights. We removed the safety pin to ensure safety. Supposedly a maintenance person was coming to check.
friends · Sep 2025
The rooms were modern and large. The area was a little skech, but right next to the convention center. There is not "staff" at the property. I never once saw a housekeeper/cleaning crew and almost evey day the elevatirs smelled of weed and people were making noise all night long
Sep 2025
No help or accountability
I had a terrible experience with this booking. Upon arrival, I followed the emailed instructions to access the building and room using my unique passcode. When I entered the room, the TV was on, and another family’s belongings were scattered throughout. It was already occupied. I immediately left the room and tried contacting the host using the number provided, but it connected to a Roami company phone system, not an actual person. I also called Roami’s customer service number listed on their website, only to be met with an automated system that offered no real assistance. Out of options, I contacted Hotels.com (the site I booked through), but they informed me that nothing could be done since the property had a “no refund” policy. I was left stranded, forced to scramble for a last-minute hotel at my own expense. Neither Roami nor Hotels.com provided any help or accountability. I strongly caution others against booking with this property or through Roami. The lack of customer support and responsibility was extremely disappointing.
Aug 2025
The Contact Person Was Not Responsive And They Change Company In The Middle Of The Stay And Still No Response. The A/C Wasn’t Fully Functioning For A Part Of The Stay But Couldn’t Get Any Assistance. No Front Desk Personnel. Area Designated For Items To Restock Was Empty For 90% Of The Time.
Jul 2025
Nice!
Was very nice room. Very roomy. Clean. Comfortable bed. Would stay again.
1148 S Peters St. · New Orleans