Rustaveli Palace

126 reviews

• LK

  Lee Koon

  SG · solo_traveller · Oct 2026

  1/10

  I stayed in Room 14 from 26–27 Sep and did not stay for the night of 27–28 Sep because it was impossible to get proper rest. The room was on Level 1, right by the street, with virtually no soundproofing. I could hear people talking outside, cars and motorcycles revving their engines late into the night, and the neighbouring guests room 131 repeatedly opening and slamming the door. I approached reception multiple times to complain about the noise and informed the staff that I would not be staying for the following night as it was impossible to rest. The property verbally agreed to refund the unused night. However, it has since denied that I made any noise complaints and refused to honour the verbal refund agreement. I urge the property to review its own CCTV footage, if available, which may help corroborate my account of the repeated interactions with reception. I would not recommend this property, especially to anyone who values a quiet room and a good night's sleep.

• S

  Serhii

  NL · family_with_children · Oct 2026

  9/10

  A Great Hotel in an Excellent Location! The hotel’s biggest advantage is its fantastic location. The cable car leading up to the park is just steps away, as are the main street, plenty of excellent restaurants and bars, and a metro station. The Old Town is also within walking distance, making it an ideal base for exploring Tbilisi. The staff deserve special praise: everyone was incredibly friendly, welcoming, and attentive. They responded to any requests exceptionally quickly, making our stay comfortable and enjoyable. The hotel is a little dated and has a few minor imperfections, but the rooms have everything you need for a comfortable stay. Housekeeping was excellent, and the rooms were always spotlessly clean. Breakfast was simple, without a huge variety of options, but everything was tasty and perfectly adequate to start the day. The only minor downside was that the beds and mattresses were a little worn and could use an upgrade. However, this did not spoil our overall experience. Overall, we were very happy with our stay! This is a great choice for anyone who values a convenient location, cleanliness, and genuinely welcoming staff. We would happily consider staying here again on our next trip to Tbilisi.

• א

  אלה

  IL · family_with_children · Oct 2026

  8/10

  מיקום המלון נוח,קרוב למטרו,תחנה אחת מכיכר החירות. הצוות מסביר פנים. בעיקר תודות לליקה שהכינה ארוחות בוקר טעימות ומזינות. התייחסה באופן אישי לכולם. נהנינו בעיקר מהיחס שלה אלינו.

  המלון צריך רענון. הדוש במקלחת ישן ולא זורם טוב. המזרון בחלק מהחדרים היה טוב ובחדר שלנו הספציפי היה ממש לא נוח. בהחלט צריך רענון. באחד החדרים שלנו היו מים ממש יוצאים מחוץ למקלחון.

• M

  Menashe

  IL · solo_traveller · Oct 2026

  8/10
• ÖG

  ÖZGÜR GÜÇLÜ

  ME · solo_traveller · Oct 2026

  5/10

  The hotel’s location is excellent, close to Rustaveli Street, the metro station, and other convenient places. The breakfast is adequate, but the room furniture is old and the cleanliness is average. One major downside is the housekeeping staff. They start vacuuming around 8:00 a.m. and talk loudly, making it difficult to sleep in. The hotel also provides a welcome gift, a bottle of wine, which is a nice gesture. Unfortunately, I had a disappointing experience at the end of my stay. I had bought a small, inexpensive but beautiful traditional souvenir from Tbilisi. It was in my suitcase, which I had left open in the room, but when I checked my luggage, the souvenir was missing. I am not accusing anyone, but the situation was disappointing. I contacted the hotel at the end of my trip, and they told me they would investigate and get back to me. However, I never received any further communication from them. Overall, the location is a strong advantage, but the hotel needs to improve its room maintenance, housekeeping practices, and customer service.