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Guests mentioned
AU · couple · Oct 2026
Very uncomfortable, and unclean.
Location
Very tired and unclean. I paid a crazy price per night for a very old and tired room. The first room they gave me had mould all over the bathroom. The second was not much better. I would never stay at this hotel again.
AU · extended_group · Oct 2026
Not value to money. Over priced for the condition of the room, furnishings, appliances and items supplied.
Continently located. Cleaning staff were lovely. Beds comfortable
Kitchen lacked a lot of essential items, had to ask at reception for plates (2 only in the room). Dishwasher didn’t work. Not enough soap supplied to hand wash dishes, and the supplies provided needed scissors to open… but no scissors in the kitchen. No hair dryer in the bathroom. Washing machine flooded the kitchen when used. Dirty clothes left on the balcony. Dining chairs falling apart, some unusable. Additional deposit taken from credit card not refunded.
AU · family_with_children · Oct 2026
AU · family_with_children · Oct 2026
Location
Watching young teenagers from my balcony trash the shared car park with the Rydges outside laundry. Then calling reception and explaining the situation and I could hear them laughing. So obviously didn’t take it seriously. They finally got security out to sort it out. The doors on level 3 should be locked so none can sneak in. You need more security, to many dickheads about.
AU · family_with_children · Oct 2026
Good
Property looks clean.
Some staff not friendly
9 Gregory Street · Mackay