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Rydges Mackay Suites

8/101164 reviewsMackay

Luxurious Amenities Rydges Mackay Suites offers a range of luxurious amenities including a restaurant, bar, and gaming lounge, ensuring a delightful stay for every guest. Convenient Location Situated in the bustling Mackay Central Business District, the hotel is just a short drive away from popular attractions like Bluewater Lagoon and Caneland Central shopping centre. Comfortable Accommodation Guests can unwind in fully-serviced air-conditioned suites with modern facilities such as flat-screen TVs, work desks, and private balconies, providing the perfect blend of comfort and convenience. Experience the epitome of luxury and convenience at Rydges Mackay Suites. Book now to secure your unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 10:00
  • Children welcome
  • Free parking

Please note that there is a 1.50% charge when you pay with a credit card. Free guest parking is possible on-site. Parking is limited, subject to availability on arrival and cannot be pre-booked. Please note the following when booking a One-Bedroom Suite or a Deluxe Spa Suite: The 2 person rate is based on guests using the king-sized bed only. If 1 guest wants to use the sofa bed, an additional charge will apply. When booking for 3 or 4 guests, these guests will be accommodated on the sofa bed and use of the sofa bed is included in the price. Please advise the property of the number of guests staying in each room and whether the sofa bed will be used. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. You must show a valid photo ID upon check in. Please note that this property requires a refundable AUD 100 security bond upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodations.Parking is subject to availability due to limited spaces. This property might host on-site functions, so noise may be audible in some rooms. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1164 reviews

Guests liked

  • Great staff
  • Good location
  • Spacious rooms

Guests mentioned

  • Cleanliness issues
  • Amenities not functioning
  • Overpriced food
  • Ward

    AU · couple · Oct 2026

    1/10

    Very uncomfortable, and unclean.

    Location

    Very tired and unclean. I paid a crazy price per night for a very old and tired room. The first room they gave me had mould all over the bathroom. The second was not much better. I would never stay at this hotel again.

  • Gail

    AU · extended_group · Oct 2026

    4/10

    Not value to money. Over priced for the condition of the room, furnishings, appliances and items supplied.

    Continently located. Cleaning staff were lovely. Beds comfortable

    Kitchen lacked a lot of essential items, had to ask at reception for plates (2 only in the room). Dishwasher didn’t work. Not enough soap supplied to hand wash dishes, and the supplies provided needed scissors to open… but no scissors in the kitchen. No hair dryer in the bathroom. Washing machine flooded the kitchen when used. Dirty clothes left on the balcony. Dining chairs falling apart, some unusable. Additional deposit taken from credit card not refunded.

  • Michael

    AU · family_with_children · Oct 2026

    8/10
  • Rachel

    AU · family_with_children · Oct 2026

    4/10

    Location

    Watching young teenagers from my balcony trash the shared car park with the Rydges outside laundry. Then calling reception and explaining the situation and I could hear them laughing. So obviously didn’t take it seriously. They finally got security out to sort it out. The doors on level 3 should be locked so none can sneak in. You need more security, to many dickheads about.

  • Vimal

    AU · family_with_children · Oct 2026

    7/10

    Good

    Property looks clean.

    Some staff not friendly

Location

9 Gregory Street · Mackay