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BOSTON, MASSACHUSETTS · Couples · Sep 2025
Great place to stay!
Great location! Close to everything you want to see, but in a lovely and tranquil location to unwind. Pool and spa are wonderful, and the friendly, helpful staff and upscale accommodations complete this wonderful experience.
Couples · Sep 2025
Beautiful hotel and surroundings but seriously lacking in important areas - not 4*
Ee stayed here for 4 nights and the negatives outweigh the positive so unfortunately we wouldn’t return or recommend Positives - Hotel garden and surroundings are absolutely beautiful and really picturesque - Hotel itself has been renovated beautifully and was very clean - We booked the suite and it was really spacious and had a comfy bed. Robes were provided and we have a lovely terrace with great views - Super quiet and tranquil, this was the type of holiday we wanted so this was a pro for us but bear in mind it is very secluded and not much atmosphere so depends on the type of holiday you want - Pool area was elevated with sun all day, plenty of loungers and parasols and a nice big pool Negatives - This stay was for our honeymoon and despite me contacting the hotel beforehand at no point was it acknowledged or was any effort made to make our stay special - There were never enough staff working at any given time (1 waiter, 1 receptionist) which wouldn’t have been a problem if the staff weren’t limited to the jobs they were assigned - even if the receptionist was free she couldn’t get us drinks. This resulted in us having to push a bell/button in the bar when we wanted service and wait for the waiter who was out in the restaurant serving to come in and make us drinks. On 3 out of 4 mornings we had to set our own breakfast table sign cutlery etc - Dinner menu was limited for vegetarians, vegans and anyone with a dietary requirement. There was one veggie burger and one salad if you don’t eat meat - Lunch was the dinner menu so was very limited in that most meals were evening type meals other than one or two salad options - Breakfast was the same. Fruit, bread, meats, cheese and pastries. Only hot food was scrambled eggs and bacon and a few other non breakfast type things which we didn’t try. Also there were never enough coffee cups put out so most mornings we had to try get the one waiter on shift to get more (they had more in the bar so not sure why they couldn’t put out the right amount for guests) - The menu options wouldn’t have been a huge problem however the nearest town is a 2 min drive and 25€ in a taxi!! It can be walked in 20 min but about 5 mins of the walk is a dual carriageway so a bit dangerous however we did it one night as we’d run out of things to eat on the menu - Spa facilities were seriously lacking as far as spas go, the pool and jacuzzi looked dingy and uninviting. No hand soap in the toilets (ones used when you’re around the pool) and the showers were freezing - Billiard room was locked with not explanation as to why - Check in was lacking, no information was given about booking spa treatments or the hotel itself. And the welcome drink was cava or water, asking for another alcohol free option was chargeable Some of the above negatives may seem like small things but for the amount we paid and the fact this a 4* hotel, most of these are basic expectations. It’s a shame as this hotel has the potential to be extremely special but unfortunately it is really lacking in a number of areas
family · Sep 2025
Très bel hôtel bien entretenu dans un cadre reposant et bien situé Chambre junior suite très confortable, il manque quand même une machine à café et une bouilloire La restauration et le petit déjeuner sont corrects Le personnel est très serviable et efficace Nous recommandons cet hotel
Aug 2025
Hotel is nice with a good pool and facilities. However we were slightly disappointed as there were no massage slots available during our (only one day) stay and as our room (2) was by the main hall it was very noisy early in the morning.
partner · Jul 2025
Lovely stay. Our room had beautiful views, great for a relaxing time away. The town of Consell is within walking distance so made for a nice little venture out each day. Ate at the hotel restaurant a few times and the food was amazing. Special mention to Toni who served us lots of times during our stay, he was so helpful and friendly and couldnt do enough for you. Hoping to book again for next year we loved it there so much.
Carretera Palma-Alcudia, km 19,900 · Consell