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Guests mentioned
Mar 2025
No pool no gym no good
I waited an hour once I arrived for them to come check me in. You are not allowed to use the pool or the gym. This is because, According to the sign in front of the building, it is illegal to use apartments for short term stays so pool and gym are for permanent residents
Feb 2025
Appartement négligé et sale, excentré du centre ville
family · Oct 2024
Don’t book this hotel, it is a SCAM! You never get the hotel that you have booked and everything with Saigon central apart- infinity pool & gym is a scam. When we first arrived at the area we meet a representative from the apartments that excused himself and told us that they had just had a electrical malfunction and that he could give us an even better apartment for the night. We said no several times and told him that we wanted the room. After a little while we said ok to just go and have a look at the other apartment. When we got to the other apartment that was in an other area much further away the apartment we was shown was dirty, didn’t look as the pictures, had dark spots of mold in the bathroom was so filthy. We said that we didn’t wanted to stay there and that they should give us our money back or fix a hotel for us. After 2 hours of us arguing with them and trying to find a hotel that was open for 4 people in the middle of the night we said ok to stay there just 1 night with a promise that everything would be fixed as soon as they could reach their manager in the morning. We gave them a deadline of 10 o’clock the next day for us to be in another apartment in the right area where we had booked our stay from the beginning. The day after the stopped replying to us, to Expedia that tried to help us and we almost needed to call the police before we got our money back. The manager who is a lady should be ashamed of what she is putting family’s through.
Sep 2024
Achtung Betrug! Alle 10/10 Bewertungen sind gekauft oder gefälscht. Niemand kann diesen Raum als 10/10 sauber empfinden: überall Schimmelspuren, gebrochene Oberflächen, Toilette tropft, Dreck und nicht funktionierende Geräte (z.B. TV). Als erstes wird man in ein WhatsApp-Chat hinzugefügt mit 9 unbekannten Personen. Am ersten Abend wurde ich abgeholt und aus unbekannten Gründen in ein anderes schlechtes Apartment gebracht - ich könne erst morgen in die Wohnung einchecken. Eine Rückerstattung / Minderung gab es auf Nachfrage nicht, da das provisorische Apartment 2 Zimmer hatte (wovon das eine geschlossen war), obwohl ich für Pool und Gym bezahlt habe. Es war ein riesen Aufwand das Apartment zu wechseln (zuerst wollte man mich und meinen grossen Koffer mit einem Roller transportieren?!). Ins Gym kann man nur nach aufwändiger Registrierung des Fingerprints, welches ebenfalls wieder Personal vor Ort erfordert. Ausstattung NICHT wie beschrieben, es ist ein „Schrankbett“ und hart wie ein Brett! Es ist nicht mal vielleicht über 30$ pro Nacht wert! Bitte buchen Sie es nicht - das Apartment benötigt einen kompletten Umbau, was ich nicht denke, dass dies geschehen wird. Glauben Sie den realen 2/10 Bewertungen bei dieser Unterkunft. Ich war in mehreren Unterkünften auf meiner 2 Monate Vietnam-Reise: das war mit ABSTAND die schlimmste Unterkunft und verlorenes Geld!
family · Apr 2024
horrible communication plus not worth it
151-155 Ben Van Don street · Ho Chi Minh City