Sam Tuyen Lam Resort

20 reviews

• KL

  Ki LUYN

  Feb 2024

  8/10

  산속 휴양

  공항셔틀 안됩니다 시설 오래 되었습니다 산속이라 쾌적합니다만 전화사용이 용이하지 않습니다

• E

  Expedia

  Jan 2020

  10/10

  A+

  Front desk manager was very friendly and offered us lunch and dinner.

• H

  HEERI

  Jan 2020

  6/10

  Amazingly kind staffs. Nice lake view from balcony. I stayed 3 nights. 1 time I should have to go other hotel nearby for breakfast.10 minutes by car. It is understandable that with few guests the Hotel may don’t want or it doesn’t make sense economically, preparing big buffet breakfast. But they need to mention about this changing situations at reservation page not when I do check-in. For go to other place for breakfast they asked me to book a free shuttle bus a day before. I made it as 7:30am, anyway there are shuttles just 2 times for breakfast. Me and my parents went out to the meeting point(main gate) on 7:20am but till 7:45am I couldn’t see the bus and the gate guard was just continued say “2 minutes”. Because of my father has diabetes he need to take a meal and medicine on time so I decided grabbed taxi for go to have breakfast. Again. The staffs are kind and the surrounding is full of nature. This hotel has beautiful outfit. But they need to understand what is right hospitality service. It was pleasure to facing smiley face for ask favors. In the other side I felt bit sad why this young staff say to me sorry for explain to go other hotel early in the morning for breakfast. Staffs are for supply nice service not for begging matter of system. I wish this place become batter.

• E

  Ekaterina

  family · Dec 2019

  10/10

  This place is gorgeous! It’s a great escape from noisy Hanoi or Saigon. We stayed only one night, but definitely coming back!

• CG

  Cheon Gil

  Apr 2019

  4/10

  Park

  All staffs are very kind and tried their best to solve problems after they provided me the dirties rooms that i have experienced in travel for 20 years event though I paid almost $100 per night.