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Guests mentioned
US · couple · Oct 2026
Good hotel / good value for money - perhaps the elevator needs updating
Location and updated / clean room
No breakfast on premises although in the pictures there was a breakfast room.
IL · couple · Oct 2026
CA · couple · Oct 2026
Great location and staff was great
Great location if you want to see all the key attractions in Rome. However rooms small.
Because it’s a converted older building it was musty so both my husband and I had trouble with the air quality.
CA · couple · Oct 2026
Stay Away
the location was good.
Poorly maintained accommodation—we left without staying My wife and I booked San Carlo Suite for our honeymoon in Rome. When we arrived on September 18, the accommodation provided to us looked nothing like the photos on the listing. The curtains had holes and long tears with frayed edges. The upholstered furniture was extensively cracked and peeling. The wooden flooring was heavily scratched, with a damaged section around the base of a column. The skirting boards were chipped and damaged, the walls had visible scuff marks, and one electrical socket was missing its outer cover plate. There were also visible particles and debris on the floor and along the edges. We photographed these conditions. Taken together, the cleanliness and maintenance fell far below what we expected. We found the accommodation unacceptable and left at approximately 7 p.m which, an hour after checking in, without staying the night. This meant finding alternative accommodation in Rome that evening, adding expense and disruption to our honeymoon. The handling of our complaint has also been disappointing. Despite raising the matter with Booking.com, we have received a poor resolution. Based on the accommodation we encountered and the handling of our complaint, I would not stay here again. Update:I raised these issues with Booking.com and supplied photographs of the accommodation’s condition. Following contact with the property, Booking.com informed me that no compensation would be provided. The property also alleged that I had damaged an electrical outlet, which I dispute: the outlet was already in the condition shown in my photograph when we arrived. The complaint has concluded without a satisfactory explanation addressing the documented condition of the accommodation.
IL · couple · Oct 2026
מיקום מצוין, צוות אדיב
החדר קטן וצפוף, המעלית לתוך הבניין קטנה מאוד. הבניין מאוד ישן, מעופש ולא מזמין. ביחס למחיר החדר מאוד קטן ושומעים רעש מחדרים סמוכים. אין לובי
Via del Corso, 112 · Rome