San Isidro's House

16 reviews

• E

  EDITH

  Jul 2023

  6/10

  Disappointed

  This hotel was decent. Nice looking. But not as fancy as the pics portray. But I would not recommend to stay here. For one reason. When I got there around 5pm to check in. No one was there. I had read this happened to others in a few reviews and I ignored it. I had been up since 4am, roaming around the sacred valley all day, and I was exhausted and dirty. I called the manager and he said he was out running errands and he be back in 10 minutes. Will those 10 minutes turn into 45 minutes. It become cold real quick. A lady from another hotel across the street even tried calling the manager to see where he was at. When he did arrive, he was with his wife. If you run a hotel; someone always needs to be there … why do both of you have to go to run errands? It was poor service and if you ask me: it was rude. If this hadn’t happen, I’d of been OK with this place. The hotel is also not that close to the train station. It’s about a 20 min walk.

• H

  Heidi

  May 2022

  8/10

  If you plan on visiting Machu Picchu, rather than stay in Cusco stay in Ollantaytambo at San Isidro’s House. The property is located away from the main square which makes it quieter. It is still very walkable to the main square and the restaurants and hiking around the town. The staff are very helpful and accommodating Would highly recommend this property.

• VT

  Verified traveler

  Feb 2022

  4/10

  Stay elsewhere

  First, there was nobody at 3:30pm when I tried to check in (according to the neighbours, they went outside the town), not really convenient to go around with a heavy backpack. Second, the place was empty but I still got a small inside room that stinked like a sewage all the time. Third, asking 8 soles for a big bottle of water that cost 2 across the street is a bit over the top. The people were nice and the bed was comfortable but I would stay elsewhere.

• KM

  KATHERINE MILAGROS

  friends · Nov 2021

  10/10

  Me sentí muy a gusto en Casa de San Isidro, puesto que tiene una ubicación muy favorable al estar situado cerca de la zona turística de Ollantaytambo. Además, el señor Antenor me brindó orientación sobre el recorrido a los centros turísticos y la movilidad. Las habitaciones son muy cómodas, con muy buena conexión de internet y a la vez tiene una amplia zona común con decoración cuidada. Quiero, también precisar que te ayudan en lo que necesites y cumplen con todos los protocolos de seguridad.

• MK

  Mayte Karen Fernandez

  Nov 2021

  10/10

  Excelente ejemplo de buen servicio con personal capacitado que saben atender bien a un huésped, siempre dispuesto a ayudar y brindar confort y comodidad. Buenas medidas sanitarias, me sentí segura durante toda la estancia. Por otra parte la ubicación del hotel es perfecta y accesible. Con gusto regresaré y lo recomiendo en alto grado.