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US · extended_group · Oct 2026
Worst room ever had
US · couple · Oct 2026
The San Marco Palace was so conveniently located and easy to reach even while schlepping all of our
We loved Venice! It was very clean and we always felt very safe, even when I (a 72yr old woman on crutches) was out walking alone around midnight two nights! Excellent breakfast and very friendly personnel!! Very fun to sit next to the windows overlooking the canal. Location could not possibly have been more convenient to the major San Marco Attractions! We’re so thankful we chose this hotel!
The front desk staff could have occasionally smiled. I would like to give a staff member, Esther, a HUGE THANK YOU for assuring that we had a room with a walk in shower versus a tub shower. We only communicated via email and unfortunately I was never in the hotel during her working hours so I wasn’t able to thank her in person but I have mobility issues and would have had great difficulty climbing in and out of a tub! Plus very thankful for the elevator to our 3rd floor room!
ES · extended_group · Sep 2026
AU · couple · Sep 2026
Great location,
The location is amazing. The room is big although had to request a room change. Good breakfast. Overall for old Venice it is great.
Don’t get the room next to all the air conditioners, they will keep you awake but staff fixed it and gave us another room.
GB · couple · Sep 2026
Excellent location!
Location excellent!
There was a cooker etc but no utensils:crockery/pans. No tea making facilities despite stating they do .Bed and pillows were very hard and uncomfortable!
Piazza San Marco · Venice