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MY · couple · Oct 2026
Dangerous and scam hotel
Nothing
Staff lies about the entire place, when i booked this hotel, the island of penida has a power outage, i asked specifically if this hotel has a generator, the staff on whatsapp says yes but then when i reach thre is no power at all. The staff then continues to lie saying tht they have solar generator and it shud be working etc but then its not working at all. When i reach thre room, the room is full of dust and i share this news to the reception, the receptionist says there is no dust and proceeds to use his hands to wipe the floor and then onto his face to prove tht thre is no dust 🫠🫠🫠. I then tell this incident to the whatsapp staff. He then proceeds to call me a liar instead and then ask me to leave the place and uses vulgarity as well. Even threaten to call the police. I leave immediately as i felt unsafe and that this place had become dangerous. After that, i read online a nd saw there are many similar incidents that had the same experience as me. I think all the hotel booking platforms should ban this hotel to prevent customers from falling into such a dangerous situation again.
EG · solo_traveller · Sep 2026
Great value for money.
Great value for money, responsive staff, great option if diving with Sanctum as they will provide transportation to the dive center. Room design is industrial, amenities are basic, good air conditioning and clean bathroom with hot water.
15min Uphill walk from town, recommend renting a scooter to get around the island. No ride share apps on Nusa Penida.
ES · couple · Aug 2026
La habitación muy limpia, el lugar tranquilo, y el personal muy servicial y a disposición todo el ratón
Todo bien, quizás la ubicación pero depende para lo que quieras hacer, a nosotros nos vino bien porque queríamos estar cerca del puerto.
AU · couple · Jun 2026
US · solo_traveller · Apr 2026
Great stuff, very friendly and helpful. The hotel itself is very stylish, has everything you need (especially if you're going to dive). Would stay again :)
Jl Br Biaung Nusa Penida · Nusa Penida