SANDALS FLORA HOTEL

63 reviews

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  phan

  VN · extended_group · Oct 2026

  10/10
• T

  Ton

  VN · extended_group · Oct 2026

  10/10
• T

  THANH

  VN · couple · Oct 2026

  8/10
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  Phương

  VN · family_with_children · Sep 2026

  10/10

  8 năm rồi mới quay lại Đà Lạt và lần đầu của 2 e bé dễ thương được tới Đà Lạt. 2 e bé của chúng tôi rất vui vẻ sau khi v

  Phòng sạch sẽ. Nhân viên lễ tân nam trực tối rất thân thiện hỗ trợ rất nhiệt tình. Luôn tươi cười niềm nở với khách. Thật sự rất ấn tượng với bạn lễ tân

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  Tony

  AU · solo_traveller · Aug 2026

  1/10

  100% bad

  There was nothing to like about this property .

  The boy receptionist was the rudest I have ever come across. No hot water . My check-in was at 2pm and I arrived at 9.30pm and they wanted me to wait one hour while they clean the room . Then at midnight I finally get into the room but no hot water to have a bath . They also call it a spa bath so I book for that reason but it’s only a bath. I had 2 bookings for this hotel and both times there were big problems . They didn’t want to help in any way and I ended up having to find another hotel at midnight . I am only staying 3 nights as I’m heading back home to Australia but I just wasted so many hours trying to fix the problem and the boy working the desk spoke no English and was very rude . I’ve been coming to Vietnam for 14 years and I have never came across anything like this before . When he rang the manager / owner she just said apparently just give him his money back but charged me 4% on my card and gave me the cash less the 4% . Then I had to pay after already paying for a taxi from the airport to there hotel . Even the cleaning lady was rude and stuck get middle finger up at me because I said you people here should pay for my taxi . It was only 80,000 dong but it was the principle of it . I would strongly suggest to anyone to avoid this hotel . It might look good in the photos but it’s not what it seems . They don’t even supply tea or coffee in the room or cups . They give a kettle but no tea or coffee so work that out . If I could give a minus I would .