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Business · Jan 2026
Hot water issues
Stayed in December, no hot water . stayed in January, no hot water. front desk suggested a stay in the newer signature side would have hot water $$$ vacumning hallways at 7:30 in the evening :(
Family · Oct 2025
Nicely renovated hotel witk convenient suites
We have stayed 4 nights in this hotel. The hotel near the airport is older but is nicely renovated and looks now modern and new. The mostly business clientele outside the weekend had a lot of professional pick-up trucks, but there is enough parking space. In the lobby you could find free tea and water but no free coffee. We had a suite with a separate sitting room with a sleeping sofa with a door between the sittingroom and the bedroom. There is a small kitchen with a sink, ,microwave, real glasses, cutlery and tableware. The air conditioning is old and noisy and does not cool the sitting room. Breakfast is not included. There are two steak restaurants on the grounds of the hotel.
Oct 2025
Crappy Customer Service
Waited over 30 minutes for hotel to pick up phone to organize airport shuttle told would be 35 minute wait. Told to take certain cab company that doesn’t regularly go to airport so we found out. Took the first cab we saw. Cost $30 for taxi.
family · Oct 2025
Super accommodating!
THUNDER BAY, THUNDER BAY DISTRICT, ONTARIO · Solo travel · Oct 2025
Convenient for airport travel
What I liked -this a Canadian company (important to me when considering my options) -very frequent free shuttles to and from the airport (note my shuttle driver was lovely) -staff helpful and friendly -pool was nice and a great temp, I had an enjoyable relaxing swim -fridge, microwave and coffee maker in the room, with tea bags and coffee. Hotel decor is modern, the lobby has an esp nice lounge area to wait for your shuttle. What could be better -the fitness centre is small (looks like a converted room). Has a set of free weights, a few cardio machine and one weight machine. -not a lot of food in the area. Moxies was closed for breakfast when I stayed so I relied on some fruit and trail mix I had packed for snacks in the am. Free breakfast would have been a big asset. -consider using soap dispensers instead of the little bottles that just get thrown out.
25 Hopewell Way N.E. · Calgary