Santa Chiara Loft

124 reviews

• P

  Patrick

  CH · solo_traveller · Oct 2026

  10/10
• H

  Hava

  IL · couple · Sep 2026

  5/10

  Host was,very helpful with information and helpes us to book a taxi

  There was noise from nearby rooms/buildinds/street No soap, no bottles of water , no coffee in the room

• T

  Tatiana

  GB · couple · Sep 2026

  7/10

  Excellent location and very clean, but with several significant drawbacks.

  The apartment was very clean, and the location is excellent for exploring the historic centre. The Wi-Fi worked, although it was sometimes too slow for a reliable video call.

  The apartment is extremely dark, with very little natural daylight. We needed to have the lights on even during the daytime. The Booking.com description states that the apartment has a “balcony with city views”, but there was no balcony and no city view. One pillow was extremely lumpy and uncomfortable. We had to buy a new pillow ourselves. The kitchenette was very basic; there wasn't even a kitchen towel. The street is very noisy, including late at night. There was frequent noise from people talking and shouting outside, scooters and cars passing along the narrow street, nearby parties and even fireworks late at night. Bear that in mind if you are a light sleeper or prefer quiet evenings and nights. Communication with the host was sometimes frustrating. We were asked to leave the city tax in cash on the table for the host to collect from the apartment. Even after we specifically asked when he planned to come, we were not given a definite day or time. This left us uncertain about when someone might enter the apartment and made it difficult to relax. The advertised airport shuttle was particularly important to us, as we specifically selected accommodation offering this service because we had a very early flight. Before travelling, we asked the host to arrange our airport transfer and were told that everything would be organised the evening before checkout. However, once we were in Naples, we were told that we would need to go to a nearby piazza to get a taxi. As we needed to leave at around 4 am, we were very glad that we had already arranged our own transfer. This was particularly disappointing because the availability of an airport shuttle had been one of the reasons we selected this property. Communication was at times excessive. Also, after checkout, the host specifically asked us to give the property a 10/10 review, which I found uncomfortable.

• C

  Claßen

  DE · solo_traveller · Sep 2026

  10/10

  Alles lief kurzfristig und unkompliziert. Sehr angenehm und sehr zu empfehlen.

• DG

  Dimitar Gorican

  HR · solo_traveller · Aug 2026

  10/10

  We had a lovely time staying at this loft in Naples. The location and space itself are wonderful — very quiet and peaceful, which is a huge plus in a vibrant city like Naples. A special shoutout to the host, Salvatore! He is extremely friendly, welcoming, and gave us incredible local tips and recommendations that made our trip so much better.

  There are a few things that could be improved for a 5-star experience: ​Wi-Fi: The internet connection was very weak and kept dropping continuously. ​Air Conditioning: The AC unit doesn't cool at full capacity, so it takes a while to get the room comfortable. ​Kitchen smell: There was a rather strong damp/drainage odor in the kitchen area, likely coming from the sink siphon. ​Towels: The bath towels are quite worn out and definitely due for a replacement. ​Overall, despite these technical details, we really enjoyed our stay and Salvatore's hospitality made us feel right at home. With a few quick fixes, this place would be absolute perfection!