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Santa Croce Top by Mmega

8.4/1013 reviewsFlorence

Luxurious Apartment in the Heart of Florence Prime Location: Situated in the center of Florence, Santa Croce Top is just a stone's throw away from iconic landmarks such as Piazza della Signoria and Cathedral of Santa Maria del Fiore. Modern Amenities: Enjoy the convenience of free WiFi, air conditioning, and well-equipped household amenities including a stovetop and coffee machine during your stay. Nearby Attractions: Explore famous attractions like Ponte Vecchio, San Marco Church, and Piazzale Michelangelo, all just a short distance from the property. Experience the best of Florence in comfort and style at Santa Croce Top. Book now for an unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

Policies & house rules

  • Check-in from 14:00 until 20:00
  • Check-out until 10:00
  • Children welcome
  • No parking

A surcharge of € 20,00 applies for arrivals after 8:00 PM. All requests for late arrival are subject to confirmation by the property. A surcharge of € 35,00 applies for arrivals after 11:00 PM. All requests for late arrival are subject to confirmation by the property.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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13 reviews

Guests mentioned

  • Mold in facilities
  • Poor service
  • Inconvenient location
  • Running hot water issue

  • Willyanne

    BR · solo_traveller · Jan 2026

    6/10

  • Hannah

    family · Jun 2025

    2/10

    MOLD! 90 STEPS! LOUD AND 90 STAIRS! DO NOT BOOK! Picture this, you finally get done lugging your suitcases and traveling to Florence. Then you are met with the assistant of the property who you have to wait on for 10 minutes to arrive after getting haggled over your arrival time multiple times throughout the day… and she asks you how many bags you have (3 larger suitcases) looks at you with wide eyes and says “you have to walk up 6 stories” and continues to say “I will meet you guys at the top” offering no help with luggage or even offering to carry a purse. We had to lug everything up over 90 stairs in a dark and hot hallway (SCARY) with no ac. Then after checking in you realize you have no hot water! So you message every single one of the assistant numbers and the property multiple times over a span of 30 hours and are hit with no response besides “send a picture of the boiler” and “there’s nothing we can do until tomorrow” which was then our third day staying at the property. Our final straw was when we were grateful to finally have a washing machine and it was COVERED IN MOLD!!! I have pictures to prove it! Not only that but dirty tissues underneath the bed, no air conditioner for long periods at a time, broken baseboards and a FILTHY STAINED couch. Now I am not normally an individual who writes bad reviews as I work in the hospitality industry, but this was terrible. We were offered no solution to our issues and had to pay for an additional hotel out of our pocket!

  • Myra

    May 2025

    6/10

    Nice place to stay close to everything. However, it is not kept well nor is it clean. Sofa has stains and is covered by material that is also stained and dirty. Some molding in the bathroom due to poor cleaning. Beware LOTS of stairs however Oscar at check in was a dream and helped with luggage. Street is loud at night but closing the double windows isolates very well. Overall OK but not clean.

  • Martin

    family · Oct 2024

    6/10

    Disappointed, the location and the property are really good, but we had a fifth floor unit, no elevator and since we are 70 and 80 years old we request for help with the luggage and was denied.

  • Tracey

    US · young couple · Oct 2024

    7/10

    Good location, clean updated unit

    Good location, clean updated apartment.

    80 steps you have to climb up

Location

Via del Crocifisso 3 · Florence