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MX · family_with_children · Sep 2026
wouldn't rebook
- tranquil location - several pool options between the rooftop, condo pool and beach club pool - well maintained pools, grills and even a little library for the whole condo
- poor communication: never shared a QR code for entering, gave the wrong key code and we couldn't get in the apartment, never shared the door code for the beach club with us (a neighbour kindly shared it with us). The contact person stated never responded any call, message or any other communication. - strong instance on payment outside the platform for both the rental payment and a security deposit. also, found a maximum allowance of energy use very strange. Overall, seemed sketchy - the apartment itself had quite a few issues: found towels and bed linens with hairs and stains, water cooler didn't work, the whole drying rack was rusty and left our clothes with rust stains.
ES · solo_traveller · Aug 2026
Maravillosa estancia
El apartamento es excepcional. Tiene todo lo que puedas necesitar y está lleno de detalles que te hacen la estancia muy cómoda y agradable. Tambien es de agradecer que hubiera una máquina de agua filtrada para nuestro uso. Tambien hemos de agradecer que las personas que lo gestionan son muy amables y estuvieron muy pendientes para facilitarnos una buena estancia.
Es una zona muy tranquila pero eso también significa que no hay supermercados ni restaurantes en la urbanización. Sin embargo sabiéndolo, te puedes organizar perfectamente. No pudimos disfrutar de la playa que estaba muy cerquita debido a la cantidad de sargazo, pero obviamente eso no es culpa de los gestores. Habrá que volver en la época en la que no hay sargazo. ;)
ES · solo_traveller · Jun 2026
Bon lloc
L'apartament és net, nou i gran i la piscina de dalt
La zona no té massa res a fer
US · solo_traveller · May 2026
It was beautiful. Rooftop pool was great
Quick walk to the beach and the beach club and pool
Have to drive for food
DE · solo_traveller · May 2026
The accomodation is directly at the beach and the complex is superb. Multiple pools, a little gym and the private jacuzzi at the apartment is the Highlight. Would book again:)
Car necessary, the sleeping couch is not the best
Santamar by Tao Carretera Federal Km 250 · Akumal