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FR · couple · May 2026
Séjour entre amies
La taille du logement, la qualité des équipements
La vue directe que la station essence juste en bas quand on est dans la piscine
US · couple · Jan 2026
Good value and space for the price point, but its close proximity to a busy road makes for difficult sleep
Good value for the price
Noisy road at all hours, hard to sleep with the noise
MX · family_with_children · Sep 2025
Todo increíble. La atención antes y durante la estancia excepcional. Las instalaciones perfectas. Lo recomiendo al 100%. Fui con mi familia y estuvimos muy cómodos, cuenta con todo lo que se necesita.
US · solo_traveller · Aug 2025
Exciting, comfortable and luxurious
The place was beautiful and beyond spacious actually it was more than I expected in a pleasant surprise. Rooms were extremely clean. Pool was comfortable air was working. I had no complaints other than the E bike being out of commission, but I didn’t ask about it either. I just seen it and thought that I could use it.
No downfalls of the property of course being too long. You’re going to have to get taxi service because of where the property is located walking isn’t really feasible.
CA · solo traveller · Mar 2025
Was nice once I worked all the bugs out.
I liked having the gated community for security. I enjoy privacy & feel this location offered that.
The Pillows, first know I sleep with 4 pillows normally. The apartment only had 4 sleeping pillows total (the white ones). Just enough, as I was a solo traveler. They were a decent size but two different sets of materials. Maybe get 6 new pillows (same size) upgraded material. Put two pillows in the cupboard to be used as needed. The upstairs desk lamp didn't work. It's probably the only thing I didn't message Host management about. The bedrooms face onto a main (and noisy) road. Take earplugs or earbuds to wear at night, the city seems to be quite between 2am till 6am. The bedroom curtains, I like total dark to sleep, outside the apparent bedroom windows is a Bright Gas station sign that you can see from the moon. The curtains need to be adjustable to the wall, so no light bleeds in at night or even in the early morning. Magnets affixed to the walls and curtains or a double set of curtains might help upstairs. Down stairs, you need guides for the blinds or a set of curtains over top, then blackout blinds. The ad should come with a water advisory. I boiled my kitchen water for dishes and general use & bought bottled water for drinking. ALTHOUGH, it was VERY appreciated that there was a large bottles of water on hand in the fridge before I arrived. The dryer / washer, the door seal needs a washing, it's icky. 100% needs to be cleaned. Additionally, I know it's probably not possible, but the wash / dryer was in Spanish, it took an hr to figure out how to use it and I'm not certain I did do it proper. Maybe there is some way to leave universal instructions on the use of the machine. Last, but most importantly, I think the place may have had bed bugs. I'm a cold weather person and don't get too much sun. I started to get some color and a bit of heat rash with raised bumps.
Aldea Zama · Tulum