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Guests liked
ZA · couple · Apr 2026
We will never stay there again, cause even though place was okay, service was bad.
Safe and near to all shops
Host asked for R1000 breakage deposit which I wasn’t informed until after the booking was made on Booking.com. I also had to provide my baking details so refund could happen. These costs should all be included as provision has to be made for extra charge. Thanya, made us feel like they didn’t want us to stay at the apartment. As we needed a second parking spot, we were told there is not any additional parking, however when we arrived there was ample visitor to park in overnight. We were even told we can park at Eden on the Bay a completely different complex opposite which the security at Eden on the Bay said would be ridiculous if we are staying at another complex. My guest and I were rushed to provide copies of ID for both myself and my guest, which was not discussed up front on booking.com and told if we didn’t provide it our booking would be cancelled. I can understand for me as I made the booking but this should not have been necessary for my guest. Thanya explained complications with opening and closing gate, but security was stationed 24/7 at gate and they happily assisted. I made the booking but Thanya kept engaging with my guest without asking me if this was in order. We left the property earlier as we were not made to feel welcome from the beginning.
DE · couple · Jan 2026
ZA · couple · Nov 2025
Thanya was very friendly and helpful and the place was very clean, working facilities and great area.
The view of Robben Island
ZA · couple · Sep 2025
AE · young couple · Apr 2025
Superb
1006 Otto du Plessis Drive Big Bay · Big Bay