Secrets Wild Orchid Adults Only - All Inclusive

586 reviews

• P

  Preslie

  US · couple · Jan 2026

  10/10
• D

  Debra

  US · couple · Jan 2026

  8/10

  This is a nice 4-day getaway with no strings attached.

  Breakfast is always great. There is a perk to being in preferred area ...you have separate food in your building outside of what they serve in the restaurants, (it's like a snack) not a full menu like the restaurants but at least you can eat in between going to the restaurants. El Patio was good. We get jerk chicken from the cart that comes around. The chicken goes fast (it's really good). The room was really cold ..We had issues with the controls and had to call maintenance. The room became more comfortable after a couple of hours. We had a nice view from our balcony. The grounds on this property is very well maintained.

  I did not like being address about a presentation seconds to a minute after checking in. I am on vacation period. I don't want to be put in a room and numbers are being thrown at me without reading papers to see what I actually got myself into. Opportunity comes around each and every day...and if I miss one. I am quite sure the next vacation I go on the same opportunity will present itself again. A loss of several hours on my vacation. (time and money I cannot get back) In the room there were no robes.... I stayed in preferred . It would have been nice if we had robes in the room.

• K

  Kristyn

  JM · solo_traveller · Jan 2026

  8/10
• G

  Gina

  US · solo_traveller · Jan 2026

  1/10
• M

  M8356DNdans

  Couples · Nov 2025

  4/10

  5th visit here and probably our last.

  I'll start off with the airport. From the time we exited the airplane until we left the airport, it took an hour. The airport has done away with paper forms and went digital failing to post instructions anywhere of the process you need to follow. If you do not have a cell phone and and e-mail address you are doomed at entry into Jamaica. We finally arrived at Secrets early afternoon. For a bus load of guests there was only one person checking us in. Another 30+ minute wait. We hadn't eaten since 5am and barely made it to the only restaurant 10 minutes before the 3pm closing. They boasted 9 restaurants which in a way is only half true. There are technically 9 but only 5 are open daily. There is no dinner buffet so you must chose a restaurant. The Hibachi grill is reservation only and is not free. The outside Chinese restaurant is weather permitting but you'll need the flashlight on your cell phone because there is only a fake candle on the table for lighting. And expect at least 2 hours for dinner here since there is only 1 waitress for 17 tables. The French restaurant is mediocre. The Italian restaurant was by far the best of the bunch (but that isn't saying much). This was our 5th visit to Secrets Montego Bay and will probably be our last. We've noticed on our last visit they were aiming for the 20 something party crowd. This visit solidified that assumption. The loud music all day at he pools and the need to entertain the guests all day proved it. Which BTW, they removed all the chairs closest to the pool and replaced them with cabana lounges, which, you guessed it are not free. The last straw was the "beach party extravaganza" that went on until 10:45 Thursday night (it was supposed to be done at 10pm). It was 100' from our patio door with 2 hours of extremely loud techno dance music (an AC/DC concert isn't this loud). We were tired and just wanted to go to bed but even with ear plugs this was not to be. We called the front desk and got an "Oh well". Alas.. Come check out day and you guessed it...one staff member to check out a bus load of guests. Another half hour frantic wait as the bus was already there and loading. On the positive side...the staff was superb and polite. The beach was spotless and the ocean was 86 degrees. The room was clean (but shampoo in the shower was non-existent). The food, especially breakfast, was edible. It's only a few miles from the airport, so the bus ride is tolerable. Will we return? In all likelihood...no. In their price range I'm sure we can find another resort with better food and geared to relaxation and not the party crowd.