seeglueck SEELIEBE - Charmante Jugendstilwohnung mit Parkplatz direkt im Zentrum nahe Bahnhof und Seeufer in Konstanz

7 reviews

• B

  Barbara

  DE · couple · Sep 2026

  9/10

  Recommended

  The apartment is beautiful, in a wonderful, quiet yet central neighbourhood. Well equipped kitchen with good quality pots and cutlery. Reserved parking in front of the door.

  The request for a five-star review after the stay. This is not acceptable, no matter how satisfied the guests might be. I asked for a bill. Imagine my surprise that the bill asks for payment within two weeks after the stay while booking.com shows that the stay was prepaid a month before our arrival. This is sloppy management. The bill should show that it has already been paid. There is a huge dead plant in the living room -- as has already been criticized by previous guests. We couldn't find any garbage bags. No soap dishes at the sink and in the shower. No holder for the role of toilet paper.

• J

  Jörg

  DE · couple · Jun 2026

  10/10

  Konstanz: Wohnen mit Niveau

  Sehr gut und hochwertig eingerichtete Altbauwohnung, Zentrale Lage, Parkplatz direkt vor dem Haus, Fahrradabstellplatz, Esstisch außen im Hof.

  -

• M

  Margit

  CH · solo_traveller · Jun 2026

  9/10
• A

  Andreas

  DE · solo_traveller · May 2026

  10/10

  Ausgezeichnete Lage, viel Liebe zum Detail, sehr geräumig, ruhige Gegend alles Fußläufig zu erreichen. Parkplatz 1A, sofort persönlicher Kontakt. Volle Punktzahl besser geht's nicht. Danke Danke Danke

• M

  Michelle

  GB · solo_traveller · Dec 2025

  1/10

  No internet, terrible customer service

  The flat was very nice.

  I rented the apartment to be able to work during the holidays. When I arrived, the internet was down. As a tourist, this meant I couldn't even contact my family as my phone doesn't naturally work in Germany and I was completely stranded. I notified the host of the issue, they said Vodafone was down. This was incorrect, there was no Vodafone outage. I had to follow up to get answers. Turns out something was wrong with the router. If I hadn't had family in the area I would have lost almost a thousand dollars from missed work. As it was, I had to walk almost an hour each way, completely disrupt my parents' schedule and keep them up way past their bedtime, and ended up essentially not using the flat at all, other than rolling in after midnight and leaving first thing in the morning. Whilst this may not be true when you are at home in your own space, as a tourist (especially one who has to work) who roles up with nothing for entertainment other than a laptop, a flat without internet is essentially useless, and had I known that this was a possibility I would have gotten a studio or just staid at my parents. The internet was down for the entirety of my stay. Whilst I understand that it was harder for them to get it fixed in a timely manner during the holidays, if you give your customer a very faulty experience, it is your responsibility as a host to make it up somehow - whether that be sorting out an alternative for them, or giving somewhat of a refund. The flat is nice but the customer service and sense of responsibility is abysmal.